What are the responsibilities and job description for the Accounting Specialist position at EASE Logistics?
ESSENTIAL DUTIES
*This position is apart of our Assessorial Team (ACA Specialist)*
- Review incoming e-mails to the ACA mailbox and sort them into the appropriate folder.
- Review each accessorial request to ensure that they were received within 24 hours of the load being delivered.
- Review each accessorial request to ensure the correct paperwork is received.
- Utilizing McLeod and the paperwork received, verify the request is valid for processing.
- Communicate with Account Managers for approval as needed.
- Enter information onto spreadsheets and/or customer websites as needed per customer requirements.
- Communicate accessorial request denials to carriers.
- Monitor Teams channels for ACA inquiries and requests from Account Managers.
- Review the Pay Status Call Sheet to resolve carrier inquiries.
- Build and maintain positive relationships with carriers, customers, and Account Managers.
- Answer all calls coming into the ACA Department and handle them accordingly.
- Reach out to carriers for paperwork when needed.
- Send Rate Cons to carriers when requested.
- Other duties as assigned.
QUALIFICIATIONS
Education
- High School Diploma or GED is required.
- A bachelor’s degree and a minimum of 1 year of related experience
- an associate’s degree and a minimum of 2-3 years of related experience are preferred.
- Additional related training and certifications will be weighted on a case-by-case basis.
Experience
- Work experience in the transportation industry is a plus.
- In lieu of a degree, a minimum of 4-6 years of related experience is required.
Knowledge, Skills, and Abilities
- Customer Service-related talents.
- Constructive problem solver.
- Willing to learn a lot very fast.
- Ability to remain calm under sometimes stressful situations.
- Ability to adapt quickly to different situations and multi-task.
- Proficient in Microsoft Office Suite.
- Demonstrated leadership skills, with the ability to effectively communicate and collaborate with cross-functional teams.
- Attention to detail, with a focus on accuracy and compliance in a fast-paced, dynamic environment.