What are the responsibilities and job description for the Operations Specialist – International Freight Forwarding position at EAS International North America?
Operations Specialist – International Freight Forwarding
Air Import & Export | EAS North America
About the Job
Join a team where every shipment matters.
EAS International is a global provider of time-critical transportation and logistics solutions, supporting customers across industries including automotive, aerospace, healthcare, and industrial manufacturing.
As we continue to grow in North America, we're looking for an experienced Operations Specialist with a strong background in international air import and export operations to join our team.
This is a hands-on operational role for someone who enjoys taking ownership, solving complex logistics challenges, and keeping shipments moving, even when timelines are tight and plans change.
If you're an experienced freight forwarding professional who thrives in a dynamic environment and takes pride in delivering exceptional service, we'd love to hear from you.
What You'll Do
- Manage international air import and export shipments from booking through final delivery.
- Coordinate time-critical and expedited transportation solutions, ensuring shipments move efficiently and on schedule.
- Work directly with airlines, customs brokers, carriers, overseas offices, and global partners.
- Prepare and manage shipping documentation, ensuring accuracy and regulatory compliance.
- Monitor shipments proactively, anticipate potential delays, and resolve operational challenges.
- Communicate with customers, provide timely updates, and ensure a high standard of service.
- Handle freight inquiries, prepare quotations, and coordinate transportation solutions based on customer requirements.
- Collaborate closely with colleagues across our international network to ensure seamless execution.
- Participate in occasional weekend operational coverage as needed.
What We're Looking For
- Previous experience in international freight forwarding is required.
- Strong hands-on experience with air export and air import operations.
- Experience managing urgent, time-sensitive, or expedited shipments is highly valued.
- Knowledge of ocean import operations is a plus.
- Dangerous Goods (DG) certification or experience handling DG shipments is preferred.
- Strong organizational skills, attention to detail, and the ability to manage multiple priorities.
- A proactive, solutions-oriented mindset and the ability to make decisions under pressure.
- Excellent communication and customer service skills.
- A dependable team player who can also work independently and take ownership.
- Flexibility to provide occasional weekend support.
- Successful completion of a background check is required.
Why Join EAS North America?
A small team. A global network. Real responsibility.
At EAS, operations are at the heart of what we do. Every shipment brings a different challenge, and every team member plays a meaningful role in delivering the solutions our customers depend on.
You'll be part of a close-knit North American team supported by an established international network, working with experienced professionals who value collaboration, initiative, and getting things done.
We offer an environment where your operational experience matters, your decisions make an impact, and no two days are quite the same.
Interested in Joining Our Team?
Send your resume to Slobodanka.Kovacevic@eas-intl.com.
We look forward to hearing from you!