What are the responsibilities and job description for the Head of User Experience position at Early Alert?
Come save lives with us. Here at Early Alert (http://EarlyAlert.me) we work with universities and the Department of Veterans Affairs to prevent suicide. Our service offers wellness monitoring and real-time personalized referrals to support resources for a variety of concerns (sleep, loneliness, physical health, finances, mood, and more), to support early identification of distress and early intervention. We interact with our subscribers primarily through text messaging - no app, no gimmicks, just caring, thoughtful and friendly communication.
We are growing quickly, and want to make sure our subscribers are having the most pleasant and beneficial experience possible. This is where you come in - our new Head of User Experience. This role requires a blend of quantitative rigor, empathy, creativity, and mental health savvy. We are looking for a leader who will take ownership of subscriber experience, show initiative and propose bold changes, We know you're out there. We'd love to have you on our team. :-)