What are the responsibilities and job description for the Earl of Sandwich Hourly Manager position at Earl of Sandwich?
We Are Earl Enterprises®
Earl Enterprises® builds on its past successes in defining ambitious goals for the future.
Earl Enterprises® brings together the power of people, services, and creative genius to build innovative sustainable companies that guests can enjoy today and in the future through our diversified brand portfolio. Earl Enterprises® is growing as a leader in the field of entertainment, leisure, tourism, hotel, and restaurant consultant services. Come join us onward and upward. Our concepts include Planet Hollywood, Buca di Beppo, Earl of Sandwich, Chicken Guy, Collide.com, Seaside on the Pier, Mixology, Café Hollywood, and Bertucci's.
The Assistant General Manager (AGM) supervises, directs, develops, and motivates employees to execute the company’s operating principles and fiscal plan to maximize sales and profits. The AGM is responsible for guest service and satisfaction, product specifications and quality, and restaurant appearance standards. The AGM assists the General Manager in all aspects of store operations including compliance with standards of operations and standards of administration, protection of company assets, and compliance with all company policies, procedures, and standards. The AGM is also responsible for assisting the General Manager in training and developing staff through delegation of responsibilities and follow up.
Our family knows about great sandwiches. We Invented the Sandwich® and have been eating sandwiches since 1762. Using 250 years of experience, we bring you Earl of Sandwich ®. Our secret is our famous artisan bread baked when you order, and traditional family recipes prepared with fresh ingredients. We are a family who loves making sandwiches and sincerely hope you enjoy eating them.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
Essential Functions:
• Create an environment of teamwork, enthusiasm, and guest service in the restaurant.
• Accountable for the financial performance of the restaurant including sales, expense control, and profitability.
• Responsible for recruiting, interviewing, selecting, training, and scheduling of employees.
• Responsible for managing employee productivity by communicating goals, standards, and operating principles and evaluating performance.
• Responsible for implementing company training programs and ensuring all employees are properly trained to operate equipment, make products, and serve guests.
• Manage costs through P&L analysis, ensuring employees are properly trained and complying with EOS product specifications, controlling inventory, ensuring proper staffing levels, employee productivity, and compliance with policy and procedures.
• Responsible for creating an environment of urgency and enthusiasm for guest service. Ensure guest needs are met and problems resolved quickly to the guest’s satisfaction.
• Responsible for creating an environment of safety and integrity. Ensure compliance with EOS safety, security, and cash handling procedures.
• Comply with project requests and deadlines and timelines through effective time management and priority setting.
• Responsible for local marketing initiatives as outlined by company guidelines to meet top-line sales fiscal goals.
• Perform other duties as assigned.
Requirements:
• Must have good oral and written communication skills.
• Have the ability to communicate in a group setting.
• Have the ability to solve problems for both associates and guests.
• Have the ability to multi-task and make effective decisions by analyzing information and analyzing data.
• Have an understanding of basic math principles.
• Have an understanding of word and excel and the ability to use these.
• Have and maintain a valid driver’s license.
• Have the ability to pass criminal background checks.
• Have access to a personal (not public) vehicle with secure dependable and reliable transportation in order to make cash deposits with no other persons in the vehicle.
• 2 Years in food-service or related industry in a management position
• High School or GED equivalent required
• College Degree preferred