Job Coach / Sales Associate

Job Title: Job Coach / Sales Associate

Department: Vocational Services

Reports To: Director of Vocational Services

Classification: Full Time/Part Time; Non-Exempt

Salary Range: $14.00/hr.

Job Objective: Earc is a 503 non profit organization in Edmond, OK. With a mission of providing a better quality of life to individuals with developmental disabilities. Our thrift stores provide job opportunities for these individuals.

Primary Duties and Responsibilities include the following:

• Implement all policies, procedures and/or legal commitments to consumers as required by the State of Oklahoma.
• Participate with all staff in formulating and implementing all matters pertaining to the operation of the workshop and the consumer’s progress.
• Actively participate in staff meetings, workshops and special meetings on such details as may be required.
• Discharge delegated responsibilities and report at staff meetings on such details as may be required.
• Be an advocate for all consumers.
• During the work shift, distribute medication according to procedures.
• Organize, supervise and interact with the consumer(s) in their daily active treatment program.
• Assist in transporting the consumer(s) to community workplace.
• Know and follow emergency work procedures for fire, tornadoes, accidents, or other serious incidents affecting consumer(s).
• Assist guardians/parents in understanding and working towards implementing the normalization principal when in contact with the consumers.
• Help maintain the quality of the work environment by taking the initiative in cleaning of the work station, property, and grounds when needed or required.
• Fill out and maintain time sheets according to agency Policies & Procedures and the budgeted hours at each work site. Submit time sheets to Director of Vocational Services.
• Fill out and maintain Mileage Reports accurately, according to Policies & Procedures and ensure these are prepared correctly in accordance with the work site budget, and are turned in to the administrative office by the 5th of each month.

Organization Wide Responsibilities

• Supports a dignified and caring atmosphere with Service Recipients, families, visitors and staff.
• Promotes a respectful and supportive environment and exhibits professional conduct at all times while representing EARC.
• Protects privacy and confidentiality of information pertaining to the Service Recipient, employees, facility information and records.
• Maintains a safe and secure working environment and practices safe working habits.
• Complies with the attendance policy.
• Maintains neat appearance, good personal hygiene and appropriate attire.
• Participates in training, in-services, and meetings as required.
• Applicants must be mature and self motivated.
• Responsible for job coaching (training provided)
• Maintain store cleanliness
• Restock and stage new merchandise
• Demonstrate excellent customer service and interpersonal skills with our client, customers, and team members.

Education and/or Experience

High school diploma or equivalent.

Training:

CPR/First Aid, Foundations, MAT, Effective Teaching & Learning 1, Foundations, General Employment Training, Individual Specific in-service training, and any other DDSD required training.

General Qualifications:

Valid OK Driver’s License

Proof of auto insurance

Reliable Vehicle (Transportation to and from work)

Acceptable driving record, OSBI, national background check, and community services registry check.

Environment/Working Conditions:

Most work performed in Workshop – conditions vary by Service Recipient

Equipment Operation:

General office equipment (phone, fax machine, computer, copier, etc.)

Communication devices (books, picture boards, hearing aids, etc.)

Transportation devices (car, wheelchair, wheelchair lift, hoyer lift, etc.)

Domestic appliances (gas/electric range, oven, washer, dryer, vacuum, microwave oven, etc.)

Knowledge, Skills, and Abilities:

Knowledge of disability types (developmental disorders and physical disorders)

Knowledge of individual Service Recipients (range of function, special needs, etc.)

Knowledge of medication (how and when to administer, etc.)

Knowledge of safety guidelines (general emergency procedures)

Knowledge of EARC and related parties (policy, procedures, etc.)

Skill in coordinating service recipient’s daily activities

Skill in deciding (accurately) what is in the Service Recipient’s best interests

Skill in communicating with Service Recipient, families, professionals, staff, supervisor, etc. (listening and speaking)

Ability to perform all Job Coach duties

Ability to handle sensitive issues while protecting others’ welfare

Ability to be honest, reliable, dependable, and professional at all times

Ability to exercise patience, understanding, creativity and flexibility

Ability to work well with others as a team

Minimum Physical Requirements:

Lifting and moving (adult Service Recipients, etc.)

Pulling (van doors, wheelchairs, etc.)

Pushing (wheelchairs, etc.)

Flexing (reaching, etc.)

Bending and crouching

Can preform physical work of moving, bending, standing and can lift up to 50lbs.

Evaluation

Performance of this job will be annually evaluated by the Director of Vocational Services in accordance with the provisions of EARC’s policy on personnel evaluations.