What are the responsibilities and job description for the Patient Services Representative position at Ear, Nose & Throat Specialists of Wisconsin, SC?
Join Our Team at Ear, Nose, and Throat Specialists of Wisconsin!
Are you passionate about helping others, love delivering great customer service, and thrive in a positive, team-first environment? If so, we’d love to meet you! Ear, Nose, and Throat Specialists of Wisconsin is growing—and we’re looking for someone with a welcoming personality and a can-do attitude to join our team!
At ENT Specialists of Wisconsin, we believe in more than just work—we believe in balance, support, and a culture where every employee feels heard and valued. If you’re looking for a workplace where people genuinely care about each other and where your contributions matter, you’ve found it.
What Makes Our Workplace Special:
- Flexible working hours for better work-life balance
- Autonomy in your role and the ability to make a real impact
- Growth opportunities and on-the-job training
- A relaxed, casual environment with supportive, friendly coworkers
- Fun company perks and a people-first culture
What You’ll Do
- Deliver exceptional customer service—every interaction matters!
- Confirm online bookings and greet patients with warmth and professionalism
- Verify patient demographics and scan insurance cards/documents
- Answer incoming calls and assist patients with scheduling appointments
- Prep patient charts for upcoming visits
- Accurately enter and manage patient data in our EMR system
- Collaborate with the team through EMR, email, and Microsoft Teams
What We’re Looking For:
- A high school diploma or equivalent
- At least 1 year of experience in a customer service or office setting
- Available 40 hours/week Monday-Friday
- Positions Available in Appleton and Oshkosh
- Willingness to occasionally travel to our other Fox Valley clinic locations to provide coverage
Why You'll Love Working Here:
- Generous paid time off (starts accruing immediately!)
- Schedule flexibility that fits your life
- Comprehensive health care coverage (individual amp; family)
- Annual education allowance
- 401(K) retirement plan year-end profit sharing
- Company-paid short- and long-term disability coverage
- Paid holidays—including a personal “floating” holiday just for you
Salary : $17 - $21