Settlement Officer

Settlement Officer

Full-Time

All Locations: Baltimore, MD

Reports To: Baltimore Branch Manager

Works Directly With: Processing, Post-Closing and the Branch Team

SUMMARY:

Are you a driven self-starter? Eagle Title, an award-winning title company, is seeking a dynamic Settlement Officer in Baltimore to fuel revenue growth and deliver exceptional client experiences. At Eagle Title, we’re redefining the real estate transaction process through innovation and a client-first mindset. As a Settlement Officer, you’ll facilitate smooth closings while playing a key role in expanding our client base. This position blends sales and settlement responsibilities: generating new business, strengthening relationships with real estate professionals, and contributing to our continued growth.

RESPONSIBILITIES:

• Sales Generation: Proactively pursue new business opportunities by networking with Baltimore-area real estate professionals, lenders, and other industry partners. Identify and act on leads to expand Eagle Title’s presence.
• Client Relationship Management: Build and maintain strong, lasting relationships with agents, brokers, lenders, and clients. Be their trusted resource for all title and settlement needs.
• Closing Facilitation: Coordinate and manage closings efficiently, ensuring a seamless, professional experience. Highlight Eagle Title’s value at every step.
• Customer Experience & Education: Deliver responsive, proactive communication and educate clients on our services to ensure confidence and satisfaction.
• Market Intelligence: Stay current on Baltimore market trends, competitor activities, and industry developments to identify growth opportunities.
• Team Collaboration: Partner with processors and colleagues to ensure accuracy, timeliness, and consistency throughout the settlement process.
• Sales Strategy: Develop a sales activity plan, set measurable goals, and hold yourself accountable to achieving results. Collaborate with the sales team to execute growth initiatives.

REQUIRED SKILLS:

• Strong communication, organizational, and multi-tasking skills.
• Proven ability to build and maintain client relationships.
• Proficiency with IT systems (experience with Qualia preferred).
• 2 years of sales experience is a plus but not required.
• Title producers license (or able to procure within 60-days of employment)

EDUCATION & EXPERIENCE:

• High School Diploma or equivalent (some college preferred).
• Experience in a fast-paced, growth-oriented environment preferred.

COMPENSATION & BENEFITS:

• Commission-based structure with uncapped earning potential
• Sale Incentives based on production
• Medical, Dental & Vision Insurance
• Flexible Time Off (FTO)
• Life Insurance & Long-term Disability
• Safe Harbor 401(k)
• Employee Assistance Program (EAP)

This is an outstanding opportunity to join a progressive, team-oriented company in Baltimore experiencing significant growth. If you’re eager to drive sales and deliver top-tier client experiences, we’d love to hear from you.

To apply: Submit your resume to mschmidt@eagletitle.com

Eagle Title is an Equal Opportunity Employer and encourages applications from all qualified individuals.