What are the responsibilities and job description for the Front Desk/Night Auditor position at Eagle River Lodge?
PLEASE DO NOT CALL OR SHOW UP TO THE HOTEL
Job Overview:
We are seeking a detail-oriented Front Desk Agent/Night Auditor to join our team at a hotel to ensure the high standards we are known for. Applicant must be able to work weekends and holidays. Training will start immediately after hiring. The ideal candidates will have a background in hospitality and excellent communication skills.
We are a small boutique hotel aiming to be the first destination for all travel needs. As a smaller hotel (15 rooms) we desire someone with the passion and desire to help the business grow.
Responsibilities:
Register and assign rooms to guests
- Confirm phone and online reservations
- Respond to guest needs, requests
- Laundry as needed
- Keep records of occupied rooms and guests
- Communicate pertinent guest information to designated departments
- Act as the primary point of contact for guests upon check in
- Help with housekeeping
Qualifications:
- Previous experience in hospitality
- Ability to build rapport with guests
- Strong organizational skills
- Excellent communication and customer service skills
- Ability to work independently and efficiently
- Proficiency in basic computer systems, hotel management software is a plus
- Ability to remain calm and composed in high-pressure situations
PLEASE DO NOT CALL OR SHOW UP TO THE HOTEL.
Please message through Indeed with any questions.
Eagle River Lodge
Job Types: Full-time, Part-time
Pay: $ $19.00 per hour
Expected hours: 20 – 40 per week
Benefits:
- Flexible schedule
- Paid time off
Application Question(s):
- Are you able to work with little to no supervision?
Experience:
- Hospitality: 1 year (Preferred)
- Housekeeping: 1 year (Preferred)
Shift availability:
- Night Shift (Preferred)
- Overnight Shift (Preferred)
Ability to Commute:
- Eagle River, AK Required)
Work Location: In person
Salary : $19