Neighborhood Improvement Clerk

GENERAL PURPOSE

Performs a variety of clerical duties as needed for the Neighborhood Improvement division and Community Development departments. Works with neighborhoods and community groups to organize clean-up projects and other activities that foster pride amongst residents in various neighborhoods.

SUPERVISION RECEIVED

Works under the general supervision of the Neighborhood Improvement Coordinator.

SUPERVISION EXERCISED

None

Essential Functions

General Administrative Support: Acts as primary receptionist and contact for the neighborhood improvement division; answers phone and routes calls; takes and relays messages; provides information to inquiring parties; receives and responds to various issues and complaints; composes routine letters, reports, memos, and informative notices; maintains files, records, and documents; schedules appointments for executive and technical staff; assists to coordinate various meetings and activities between divisions, including planning, building, and neighborhood improvement.

Prepares clear, concise and comprehensive records and reports related to enforcement activities; maintains a daily log of contacts and inspections; code enforcement cases; enters and retrieves information from record systems; and photographs violations.

Responds to questions and concerns from the public, city staff, and other agencies regarding code violations; provides information as appropriate and resolves issues and complaints.

Assists the Neighborhood Improvement Coordinator in preparing enforcement cases for an administrative code enforcement hearing; by gathering evidence; sending out letters; sending out hearing orders from the Administrative Law Judge. Records hearing proceedings.

Performs other related duties as assigned.

Minimum Qualifications

• Education and Experience:
• Graduation from high school;
  
  

AND

• Two (2) years of responsible experience performing above or related duties; preference for experience related to local government or some other related field;
  
  

OR

• An equivalent combination of education and experience.
• Knowledge, Skills and Abilities:
  
  

Considerable knowledge of modern office practices and procedures; of grammar, spelling and punctuation; of modern filing systems related to alphabetical and numeric files; personal computer operations and various program applications related to word processing, spreadsheet, and databases, etc.; telephone etiquette, various office machines, i.e., ten key, copy machine, fax machine, etc.

Skill in the operation of a computer, telephone, typing, and taking and transcribing dictation from handwritten notes or from recording equipment.

Ability to interface in a professional manner with the public, fellow employees, and outside agencies/businesses.

• Special Qualifications:
  
  

Must possess a valid Utah Driver's License.

• Work Environment:
  
  

Work in this position is performed in a typical office setting with appropriate climate controls. Tasks require variety of physical activities related to walking, standing, stooping, sitting, reaching and lifting. Essential functions generally require communications such as talking, hearing and seeing. Rapid work speed required performing keyboard operations. Common eye, hand, finger, leg and foot dexterity exist. Mental application utilizes memory for details, verbal instructions, emotional stability, discriminating thinking and some creative problem solving.

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