What are the responsibilities and job description for the Customer Service/Front Desk Associate position at Eagle Graphics?
Eagle Graphics in Kaukauna, WI is looking for a Customer Service/Front Desk Associate. For over 30 years, Eagle Graphics has been providing our customers with quality custom screen-printing, embroidery, promotional products, company stores, signs, banners, vehicle graphic and business printing. Our customer base consists of national accounts, large corporate clients, small business, retail and schools.
Summary: We are a seeking dedicated and ethical individual to work at our front counter helping walk in customers, answering and directing phone calls, entering orders and offering excellent customer service.
Job Duties
- Welcome customers in a warm and friendly greeting
- Answer and direct phone calls in a professional manner
- Entering orders for custom printing apparel, promotional products and marketing collateral and following orders through completion
- Helping clients determine products and services correct for their needs
- Excellent computer skills including a good knowledge of MS Office programs including Outlook, Excel and Word
- Helping customers load orders which includes lifting of boxes up to 40 lbs.
Job Type: Full-time
Pay: $16.00 - $19.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
Work Location: In person
Salary : $16 - $19