What are the responsibilities and job description for the Service Sales Representative position at Eagle Fire Inc.?
Service Sales Representative
Eagle Fire - Decatur, AL, United States
Tagged: Sales & Marketing
About Building Systems Technology, Inc. (BST)
Building Systems Technology, Inc. (BST) is a trusted provider of life safety, security, and low voltage solutions with offices across East Tennessee, Middle Tennessee, and Alabama. As a proud Eagle Fire company, BST is part of a growing, industry-leading organization specializing in fire protection, fire alarm, and integrated building systems across the Southeastern United States.
Position Overview
BST is seeking a motivated and relationship-driven Service Sales Representative – Fire Alarm & Low Voltage to support and grow our Alabama territory. This role is focused on service-based sales, including inspection, testing, maintenance, repairs, and small system upgrades, with an emphasis on long-term customer relationships and recurring revenue.
The ideal candidate brings hands-on experience selling fire alarm and low voltage services, understands life safety compliance requirements, and thrives in a consultative sales environment.
Key Responsibilities
Job # 483
Eagle Fire - Decatur, AL, United States
Tagged: Sales & Marketing
About Building Systems Technology, Inc. (BST)
Building Systems Technology, Inc. (BST) is a trusted provider of life safety, security, and low voltage solutions with offices across East Tennessee, Middle Tennessee, and Alabama. As a proud Eagle Fire company, BST is part of a growing, industry-leading organization specializing in fire protection, fire alarm, and integrated building systems across the Southeastern United States.
Position Overview
BST is seeking a motivated and relationship-driven Service Sales Representative – Fire Alarm & Low Voltage to support and grow our Alabama territory. This role is focused on service-based sales, including inspection, testing, maintenance, repairs, and small system upgrades, with an emphasis on long-term customer relationships and recurring revenue.
The ideal candidate brings hands-on experience selling fire alarm and low voltage services, understands life safety compliance requirements, and thrives in a consultative sales environment.
Key Responsibilities
- Develop and execute a service-focused sales strategy to meet and exceed revenue targets.
- Manage and grow an existing customer base while proactively identifying new service opportunities.
- Prepare, present, and follow up on proposals for inspections, maintenance agreements, repairs, and system enhancements.
- Build and maintain a strong sales pipeline using Salesforce, ensuring visibility for branch leadership and corporate partners.
- Partner closely with branch operations, service managers, and technicians to ensure accurate scoping, pricing, and successful execution.
- Act as the primary point of contact throughout the sales and service lifecycle to ensure customer satisfaction and retention.
- Support Eagle Fire and BST growth initiatives through cross-selling and relationship expansion.
- Participate in trade shows, customer meetings, product demonstrations, and sales training as needed.
- Travel within the Alabama territory; occasional overnight travel may be required.
- 2–5 years of proven sales experience in fire alarm and/or low voltage systems, preferably service-based sales.
- Strong working knowledge of fire alarm inspection, testing, maintenance, and applicable codes (NFPA experience preferred).
- Experience with security, access control, CCTV, or voice/data systems is a plus.
- Ability to read and interpret blueprints, system drawings, and specifications for accurate quoting.
- Results-driven, self-motivated, and highly organized with strong follow-through.
- Excellent verbal, written, and presentation skills.
- Proficiency with CRM systems and standard business software.
- Valid driver’s license with a clean driving record.
- Ability to obtain any required state or local licenses.
- Authorized to work in the United States.
- Ability to pass a background check and drug screening.
- Be part of a growing, well-respected fire protection organization with strong regional support.
- Opportunity to sell essential, compliance-driven services with repeat business potential.
- Collaborative culture that values safety, integrity, and long-term customer partnerships.
- Competitive compensation, benefits, and opportunities for professional growth.
Job # 483