What are the responsibilities and job description for the Member Service Representative position at Eagle Federal Credit Union?
Eagle Federal Credit Union has a full-time position open for a Member Service Representative (MSR) at our branch in Zachary, LA.
General responsibilities for the MSR position include opening accounts, originating loan applications, assisting members with our products and services, processing member transactions, and assisting members via incoming calls. Our MSRs work directly with members to determine products that best suit their needs, cross-sell, and process services and monetary transactions for new and existing members.
Successful candidates will have two to three years of MSR experience with working knowledge of regulatory guidelines that pertain to opening accounts, taking loan applications, teller transactions, and BSA.
Eagle Federal Credit Union is an Equal Opportunity Employer. We offer competitive salary and great benefits package that includes:
- Bi-weekly payroll with On Demand payments (option to get paid between pay periods)
- Medical, Dental and Vision
- Paid Term Life Insurance
- Paid Long-Term Disability Insurance
- 401k Retirement plan with matching contributions up to 6% of salary
- 12 paid Holidays
- 12 days of PTO during the first year -- increases at years 1, 3, 5, 10, and 18.
Due to the high number of inquiries we receive for our employment opportunities, the only applicants that will be considered will be those who meet the minimum requirements.
Criminal Background, Reference and Credit Bureau checks will be performed on final candidates.
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Experience:
- Financial services: 3 years (Preferred)
- Customer service: 2 years (Preferred)
Work Location: In person
Salary : $18 - $20