Medical Office Assistant — Patient Services (Leadership Growth Opportunity)

Medical Office Assistant - Patient Services Coordinator (Front Office) — Leadership Growth Opportunity

Eagle Dermatology is seeking a full-time patient services coordinator to join our growing dermatology practice. This role is ideal for someone seeking a long-term career in healthcare administration, with the opportunity to grow into a future front office leadership role.

We are a privately owned dermatology practice providing medical, surgical, and cosmetic dermatology services. Our team values professionalism, accountability, reliability, and creating a welcoming environment for every patient.

This is a full-time, long-term position. This role is designed to develop future leaders within our front office team. Candidates planning short-term employment or temporary career transitions may not be the best fit for this role. Reliability and consistency are essential, as our patients depend on us each day.

Please review the starting wage range and apply only if you are comfortable beginning within this range.

Who We Are Looking For

We are seeking a career-minded individual who enjoys working with patients, thrives in an organized environment, and wants to grow professionally within a medical office setting.

The ideal candidate is:

• Personable and professional
  
• Well-spoken and compassionate
  
• Highly reliable and punctual
  
• Detail-oriented and organized
  
• Comfortable with technology (we are fully paperless)
  
• Able to multitask in a fast-paced environment
  
• Interested in building a long-term role within our practice
  
• Motivated to grow into advanced administrative and leadership responsibilities

Position Overview

This position is administrative rather than clinical in nature.

The selected candidate will receive training in all aspects of front office and administrative workflow, including:

• Answering incoming calls
  
• Scheduling patient appointments
  
• Checking patients in and out
  
• Collecting and processing patient payments
  
• Running insurance eligibility checks
  
• Processing faxes and incoming referrals
  
• Answering patient billing questions
  
• Assisting patients with account balances and collections
  
• Assisting with medication and surgical prior authorizations
  
• Running daily financial and audit reports
  
• Maintaining accurate patient documentation
  
• Supporting front office workflow efficiency
  
• Communicating professionally with patients, providers, and staff

Over time, candidates demonstrating strong performance may have the opportunity to:

• Assist with workflow improvement
  
• Support staff training
  
• Take on expanded administrative responsibilities
  
• Grow into front office supervisory responsibilities

Training

All staff, regardless of prior experience, will receive comprehensive dermatology-specific training.

We are committed to developing team members who want to build lasting careers in healthcare administration.

Schedule
Full-time
Monday to Friday
Day shift
8-hour shifts
In-person position (no remote work)

Compensation Growth
Starting wage: $18.00/hour during 90-day probationary period
Wage increases to $20.00/hour after successful completion of probation
Additional wage growth opportunities based on performance, reliability, and expanded responsibilities
Leadership development opportunities available for strong performers

Benefits
401(k) with employer matching
Health insurance
Dental insurance
Vision insurance
Life insurance
Disability insurance
AD&D insurance
Paid time off
Paid training
Paid orientation
Paid jury duty
Bereavement leave
Uniform allowance
Employee discounts

Preferred Qualifications
2 years medical office experience (preferred)
2 years customer service experience (preferred)
Bachelor's degree (preferred but not required)

Important Notes

We are seeking candidates interested in long-term employment and professional growth within our practice. This position is not intended as a short-term or temporary role.

Many of our team members remain with our practice for several years, and we value building lasting professional relationships within our team.