What are the responsibilities and job description for the Support Team - Marketing Assistant position at Eagle Crest Communities?
Full-Time
Primarily working Monday-Friday; occasional evening/weekend tours andevents
Marketing Assistant
Join our Sales and Marketing Team! Bring your excellentrelationship building skills, your verbal and written communication skills andyour creativity! You will have frequent contact with prospective residents andtheir families via phone and in person, building relationships as you provideinformation and education about the housing and service options we offer!
What You'll Do
- Our team is responsible for performing salesfunctions, including daily lead follow-up, coordination of tours and events atour newest community Eagle Crest South and assists teams in our other EagleCrest Communities in La Crosse, Holmen, and Onalaska, WI.
- The Senior Living admission process includestours, applications, taking reservations, and managing the wait list; you willhelp facilitate future senior residents' transition to their new home!
- The Marketing Assistant manages inquiries in aprofessional and timely manner; counsels and advises prospective residents& families on corporate wide levels of care; displays a thorough knowledgeand understanding of all marketing contracts and documents, as well ascommunity care levels, services and amenities.
- The successful candidate will utilize our leadsmanagement system for accurate documentation & follow up. Initiate contactwith prospective residents via telephone, written correspondence, propertytours & events to facilitate the selling process.
- Participate in coordination of marketing eventsand outreach targeted towards prospective residents and referral sources.
- Establish and maintain relationships withreferral sources and community service providers to promote Eagle Crest Communities.
- Our team is responsible for managing the EagleCrest Communities corporate brand image, developing and creating excellentdigital and print media, managing online web and social media presence.
- Actively contribute and provide input in theresearch and development of Eagle Crest Communities' marketing strategies andplans, developing digital and print media
- Assist with compiling and maintaining keyreporting metrics that monitor marketing goals and local marketplace trends anddemands.
- Performs additional work duties andresponsibilities as needed
What You'll Need
- A passion for ensuring the highest level ofcustomer service and satisfaction with internal and external referrals
- Hospitality, realty, sales, communications ormarketing experience or degree beneficial
- Strong interpersonal and social abilities tosuccessfully work in a team environment required
- Proven success in building positiverelationships and an environment of trust with a genuine interest in regularinteractions with older adults and their families.
- Proficiency with Microsoft Office suite.
- Highly innovative and growth-focused attitudewith the ability to self-motivate and thrive under goals and accountabilitieswith exceptional time management skills.
- Exhibits a high level of organization andattention to detail with excellent communication and presentation skillsrequired, with a strong knowledge of senior living services preferred
- Hospitality and Realty skills or experience is aplus!
Our Wages
Based upon previous experience and qualifications.
Our Benefits
- Available at 50 hours/pay period: Health & Dental Insurance, Health Reimbursement, Health Savings, and/or Flexible Spending Account Options, Life and AD&DInsurance, Short Term and Long Term Disability.
- Available at 20 hours/pay period: VisionInsurance, Voluntary Supplemental Insurance Options, Pet Insurance.
- Available at 18 hours/pay period: TuitionInvestment Program.
- Available to all age 18 : Employee AssistanceProgram, 401(k).
Pre-EmploymentInformation
- Background checks will be run after an offer hasbeen made, and offers are contingent upon successfully passing a backgroundcheck.
- Communicable Disease Screening must also becompleted if your position requires working within our communities.
About Eagle Crest
Eagle Crest Communities is the largest not-for-profit seniorcare provider in Western Wisconsin. With ten communities in the La Crosse,Holmen and Onalaska, WI area, we find success in providing superior servicewith great attention to ensuring the highest levels of satisfaction to everyresident. Great people, great care!
Bethany Lutheran HomesInc is an Equal Opportunity Employer!