Vehicle Titling & Licensing Specialist I, II or Lead- Avon/Edwards, CO

Eagle County Government is hiring one Vehicle Titling & Licensing Specialist I, II, OR Lead. The position offer will be based on experience, knowledge, skills and abilities.

Hiring Ranges:

• Specialist I: $25.50-$30 (Max pay $34.42)
• Specialist  II: $27.50 - $33 (Max pay $38.45)
• Specialist Lead: $30.25 - $36.35 (Max pay $42.29)

The Vehicle Titling & Licensing Specialist I, II, OR Lead is responsible for direct customer service and fulfillment of all Motor Vehicle Title and Registration transactions in accordance with Colorado Revised Statutes and Clerk office policies. They professionally communicate applicable laws and procedures, recommend solutions, and collect statutory Motor Vehicle revenue due to state and local tax jurisdictions on each vehicle transaction.

This position is highly complex and requires a minimum of one year of hands-on and back-office training to become competent with a majority of responsibilities and functions. This position also assists with election and voter services during election periods.

Avon Location with Upcoming Move to Edwards! This position will be based in our Avon, CO office until our relocation to a new Edwards, CO facility in March 2026. We welcome applications from adaptable individuals who are excited by this opportunity and are comfortable commuting to Avon for approximately one year. This position may be ideal for candidates residing in or near Edwards.

Applicants are encouraged to apply by Oct 8th, however, the posting will be kept open until filled. 

Schedule: Office Hours are Monday - Friday 8 a.m. - 5 p.m. Sometimes requires flexible start and end times due to customer traffic and flex schedule. 

Location: Avon, CO

Key Responsibilities:

• Examine and verify valid forms of Secure and Verifiable Identification (SVID) from various sources.
• Process a wide range of motor vehicle documentation including titles, registrations, sales tax receipts, VIN inspections, insurance certificates, and more.
• Understand requirements for transferring vehicle ownership, including out-of-state/country vehicles, and assist with acquiring titles when originals are unavailable.
• Verifies required documents to issue temporary vehicle registration permits.
• Accurately issue and renew license plates, year tabs, and month tabs from inventory.
• Facilitate the application and issuance of specialty license plates, including personalized, disabled, and military plates.
• Provide prompt, professional, and grammatically correct responses to complex customer inquiries via phone, email, and in-person.
• Execute proper opening, closing, cash handling, and deposit procedures.
• Complete daily back-office work, including online and mail transactions, and title maintenance.
• Assist with voter services during election periods as needed.

Qualifications (Vehicle Titling & Licensing Specialist I):

• Two years of proven success in a position related to the interpretation and application of complex rules and regulations, data entry, financial management, cash management, and customer service, or an equivalent combination of education and experience.
• Proficient in Microsoft Office programs (Excel, Word) or equivalent.
• Ability to type 45 words per minute.
• Excellent customer service, organizational, and communication skills.
• Ability to be a team player with a positive, adaptable, flexible attitude.
• Ability to multi-task and perform with frequent interruptions, and work independently.

Vehicle Titling & Licensing Specialist I Complete Job Description

Vehicle Titling & Licensing Specialist II - Key Differences:

• Handles motor vehicle transactions at an increased level of complexity and understanding compared to the Motor Vehicle Technician I.
• Required Experience: At least 1.5 years of proven success in a Vehicle Titling & Licensing Specialist position, demonstrating proficiency in all essential functions and required knowledge, skills, and abilities.
• Key Skill: Maintains consistent enthusiasm and patience for helping mentor, train, and support Vehicle Titling & Licensing Specialist teammates.

Vehicle Titling & Licensing Specialist II Complete Job Description

Vehicle Titling & Licensing Specialist Lead - Key Differences:

• Responsible for direct customer service and fulfillment of all Motor Vehicle Title and Registration transactions at all levels of complexity.
• Provides direction to all Vehicle Titling & Licensing Specialist staff, overseeing daily office tasks.
• Required Experience: At least 3 years of proven success in a Vehicle Titling & Licensing Specialist position
• Key Responsibilities: Leads the front-line team by example to deliver exceptional internal and external customer service; executes and trains on proper opening, closing, cash handling, and deposit procedures.
• Key Skill: Maintains consistent enthusiasm and patience for helping mentor, train, and support Vehicle Titling and Licensing Specialist I and II teammates.

Vehicle Titling & Licensing Specialist Lead Complete Job Description

Career Progression

Grow your career with us! Eagle County Government is committed to a culture fostering employee growth and rewarding our team members for developing their knowledge, skills, and abilities.

Many departments and offices offer promotion by progression programs. These programs allow qualified employees to advance to higher-level positions once they master the required skills and knowledge.

This opportunity has built-in career progression! If hired as a Vehicle Titling & Licensing Specialist I, once an employee has mastered the knowledge, skills and abilities, which usually takes about 18 months, they will be considered for promotion to a Vehicle Titling & Licensing Specialist II position, which is a higher grade level, with a higher pay rate.

Culture & Benefits

Working in local government is one of the best career paths in the mountains. ‘Your Career will Soar with Eagle County’. Get started with us today!

• Why is Eagle County recognized as a Best Place to Work in 2022? Culture of flexibility and support for mental health / wellness. Check out more awards here.
• Purpose! A modern, values-driven workplace with more than 550 employees embracing a welcoming culture, supportive leaders and an organization focused on our mission: Creating a Better Eagle County for All. 
• Learning organization focused on professional development opportunities, FREE CMC classes and Tuition reimbursement. 
• Future focused with our Strategic Plan on improving housing, climate change and more.
• As a certified healthy workplace, our culture recognizes the importance of individual needs and enjoying life outside of work. Other perks may include flexible work arrangements, paid volunteer time, and daytime fitness classes/bike rides.

Diversity, Equity and Inclusion

The County is committed to fostering, cultivating and preserving a culture of diversity, equity and inclusion. We strive for a healthy and prosperous community that promotes all people having equitable access and opportunity. This starts with our internal practices and work. All employees of the County have a responsibility to treat others with dignity and respect at all times. All employees are expected to exhibit conduct that reflects inclusion during work, at work functions on or off the work site, and at all other County-sponsored and participative events

Great benefits! See the details

• Comprehensive and low-cost medical, dental, and vision insurance (as low as $85/month for employee only)
• Wellness program where you can earn cash or extra days off
• 15 paid holidays
• Paid time off (starting at 12 days) and additional medical leave 
• Paid volunteer hours
• 8% (dollar-for-dollar match) retirement plan
• Free classes at Colorado Mountain College
• Eagle County University classes (internal trainings) 
• Tuition reimbursement programs
• Bilingual Pay Incentive
• Free bus pass and more

Eagle County is proud to be an Equal Opportunity Employer. Working in a diverse, respectful and inclusive environment is essential for our employees to be successful in serving our community. We do not discriminate with regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, genetics, national origin, disability, veteran status or any other legally protected status. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this position.

Relocation & Housing Information

Salary : $26 - $30