What are the responsibilities and job description for the Business Development Officer position at Eagle Bank?
Summary: Independently identifies, acquires and maintains new customer, loan, and deposit relationships in accordance with established goals and objectives. Proactive outreach efforts include, but are not limited to: outbound phone calling, business development event and meeting attendance and active participation, along with developing and maintaining a network of contacts to serve as a recurring source of business referrals. Develops, organizes, implements, and provides measurement reporting for ongoing sales activities.
· Complies with all Eagle Bank policies, procedures, performance and cultural standards and expectations, as well as state and federal regulations.
· Grows Eagle Bank’s deposit base and loan portfolio by identifying and procuring new, profitable deposit and loan customers/relationships.
· Generates qualified referrals for residential, commercial and consumer loans in accordance with budgeted goals and objectives. Qualified referrals are those that result in an application/financials being submitted.
· Utilizes the Bank’s information systems and other online resources to generate customer calling lists, track/communicate business development activities, referrals and prospects.
· Maintains proficient working knowledge of all Bank products and services. Monitors competitor products and services, and provides input for new product/service development.
· Interfaces with retail bank management, commercial/residential lending and commercial credit to ensure ongoing and appropriate communication to support overall business objectives.
· Represents the Bank through visible leadership involvement in various community, civic and industry related events and activities from which business development results can be achieved.
Position specific requirements
- High School diploma or equivalent required.
- Minimum two years’ sales experience with proven results required; banking industry preferred.
- Ability to fluently read, write, speak, and understand the English language required.
- Excellent networking, attention to detail, time management and multi-tasking, follow-through, interpersonal, communication, public speaking and presentation skills required.
- Ability to adapt to changes in the work environment, manage competing demands and deal with frequent change, stress and/or unexpected events.
- Proficient use of computers and technology required (i.e. Internet, PCs, tablets, smartphones, MS Office, electronic banking, etc.).