Bilingual Case Manager - Queens Treatment Alternatives for Safer Communities (TASC)

Join Our Team as a Bilingual Case Manager!

Are you passionate about supporting Behavioral Health & Justice Involved Population and making a real difference in their lives? EAC Network, a leading not-for-profit social service agency dedicated to helping over 79,000 people through 100 impactful programs across Long Island and NYC, is looking for a dedicated full-time Bilingual Case Manager to join the Queens Treatment Alternatives for Safer Communities (TASC) Program.

• Salary:  $23-25/hour
• Schedule: 9AM-5PM, Monday- Friday
• Location: 120-34 Queens Blvd in Kew Gardens

What drives the core purpose of this job:

The Case Manager is responsible for court liaison, assessment, referral and monitoring of clients involved in the criminal justice system into appropriate treatment modalities, management of a caseload, conducting cognitive behavioral interventions and providing HIV/Hep C interventions and referrals to testing.

What are the key Responsibilities:

• Act as a liaison to the courts. Conduct assessment interviews and arrange for the client to be placed into the appropriate treatment program. Investigate and arrange client service plans.
• Complete follow-up paperwork and maintain complete client records and have them available for inspection by Supervision at any time. Prepare or obtain monthly and quarterly progress reports as required by funders.
• Prepare and present written status reports to the criminal justice system in a timely manner regarding client's progress.
• Investigate and arrange supportive services for clients.
• Escort clients to appointments and treatment facilities when indicated.
• Maintain a caseload of offenders.
• Make monthly site visits to all treatment agencies assigned to caseload.
• Conduct drug testing on clients of the Program as needed.
• Conduct cognitive behavioral therapy interventions; provide HIV/Hepatitis testing resources as well as awareness, prevention, and referrals to treatment.

What key knowledge, skills, and abilities are required to excel in this role:

• Associates degree in a helping profession and at least 2 years of prior experience working in intervention programs with criminal justice involved participants. Bachelors degree preferred.
• Experience conducting health education groups and or cognitive-behavioral interventions preferred.
• Knowledge of treatment programs and local criminal justice and health systems preferred.
• Good communication skills, both oral and written; Ability to work cooperatively with treatment and criminal justice systems.
• Must be proficient in computer applications or other automated systems such as spreadsheets, Microsoft Office applications, calendar, email and/or database software necessary to perform work assignments.
• Bilingual (English/Spanish) Required.

What We Offer:

• At EAC Network, you will find more than just a job – you will find a supportive work environment committed to your well-being and growth. We champion equity, justice, and belonging, fostering a workplace where every voice is valued and empowered.

• We offer many roles with flexible and hybrid schedules to help you maintain a healthy work-life balance, and our generous PTO policy and Summer Fridays ensure you have time to recharge. Our commitment to wellness also earned us the Gold Healthy Workforce Designation from Cigna in 2024 and 2025.

• Additionally, all employees are eligible to participate in EAC Network’s 401(k) plan, and full-time employees receive a 3% employer contribution after one year of service. EAC employees may also be eligible for the Public Service Loan Forgiveness program. At EAC Network, you are part of a team making a difference in our communities across Long Island and New York City, every day.

Salary : $23 - $25