Front Office Receptionist

e7 Health is a preventative health and wellness company that has significantly expanded – we have much to accomplish and need your help to make it happen! We believe our success begins with our highly qualified and motivated staff and we are searching for outgoing, driven individuals who are looking for a long-term career with a team they love. Our company offers great health, vision, and dental benefits with room for advancement. We understand that our service is not only measured by the way we take care of patients but also by the way we take care of everyone we work with. All of us at e7 Health encourage and foster within each other the desire to demand, achieve, and ultimately, deliver excellence.

We are looking for an exceptional individual with high energy and outstanding customer service skills to fill the Front Office Medical Representative position.

Job Description:

The Front Office Medical Representative is responsible for handling front office reception and administrative duties in our fast-paced and energetic offices. Duties include but are not limited to; greeting patients, completing patient paperwork, answering phones, scheduling appointments, and handling company inquiries.

Responsibilities

• Welcome patients by greeting them, in person or on the telephone
• Complete patient check-in and check out along with applicable patient paperwork
• Process payments for patient services
• Answer or refer company inquiries
• Maintain a safe and clean reception area by complying with procedures, rules, and regulations
• Maintain continuity among work teams by documenting and communicating actions, irregularities, and continuing needs
• Contribute to team effort by accomplishing related results as needed
• Complete daily and weekly supply inventory
• Coordinate mail flow in and out of office
• Scan and fax documents as needed
• Prepare agenda for a weekly employee meeting

Qualifications

• Exceptional telephone skills including script memorization and implementation
• Excellent verbal and written communication skills
• Superior customer service skills
• Able to actively listen and employ information received
• Able to maintain professionalism and customer focus in a stressful and fast-paced environment
• Able to multi-task while ensuring accuracy and adherence to policies and procedures
• Able to receive and provide ongoing coaching, guidance, and constructive feedback
• Organizational skills
• Knowledge of all Microsoft Office applications
• Type minimum of 45 WPM
• Able to answer office telephones when not interacting with patients in office
• Must be willing to travel between our 2 Las Vegas locations.