Assistant Store Manager

Position Summary: The Assistant Store Manager supports the Store Manager in overseeing all aspects of store operations with the primary goal of preparing for a future role as a Store Manager. This role involves managing daily store functions, ensuring high standards of customer service, and learning key managerial skills necessary for store management.

Key Responsibilities: (Responsibilities may vary depending on assignment.)

        Ensure that each customer receives outstanding customer service by providing a customer friendly environment which includes greeting and acknowledging every customer, maintaining outstanding standards, solid product knowledge and all other components of customer service.

        Establish daily work assignments and priorities for store associates.

        Ensure that the reporting and investigation of customer and employee injuries are handled properly.

        Consistently reacts to performance issues with corrective action.

        Assists with stocking of product and facing of the store.

        Manage front-end operations (monitoring customer flow, opening registers as needed, and managing breaks/lunches)

        Perform basic housekeeping duties. (sweeping, mopping, sanitizing, etc.)

        Operates manual and electric (18 years old) pallet jack.

        Receives and unloads truck deliveries.

        Manage health and safety, security, and emergency systems, capabilities and staff and customer awareness, according to company policy and relevant law.

        Manage upkeep and condition of all equipment, fixtures, etc. on premises.

        Maintain knowledge of total store operations.

        Ensures appropriate merchandise stock levels, adjacently and presentations, signage, and assortment in all departments; ensures sales floor is presentable and well stocked.

        Ensures compliance with all policies and procedures through regular store walks and meeting with dept. heads.

        May assist store manager with recruitment, new hire training/onboarding, etc.

        Conduct performance evaluations and terminations.

        Create schedules for associates assigned by Store Manager.

        Oversee cash office operations.

        Process weekly timecard approvals and review associates' timecards daily.

        Maintain accurate records and documentation.

        Assist with grocery dept. ordering and other departments as needed.

        Assists in carryout and cashier duties when needed.

        Any other responsibilities assigned by manager.

Work Environment:

• May be exposed to all weather conditions (hot, cold, rain, snow, ice and wind) as well as, inside work with variations in heat, cold, dust, and humidity.
• Fast paced retail environment.

Supervisory/Managerial Responsibility:

• All employees except the store manager.
• Responsible for interviews, onboarding, training, terminations, and performance evaluations.

Physical Requirements:

• Moves, lifts, and carries merchandise and supplies weighing less than or equal to 50 pounds without assistance.
• Frequently reaches overhead and below the knees, including pushing, pulling, squatting, kneeling, bending, stooping, crouching, and twisting with or without bearing weight. Occasionally requires to climb and/or crawl.
• Stands or walks continuously throughout the shift.

Qualifications & Other Job Requirements:

        Previous experience in a retail or grocery environment required.

        Ability to work a flexible schedule including evenings, weekends, and holidays as needed.

        Must have knowledge of basic computer skills.

        Minimum age requirement = 18 years old.