Generator Service Technician

Overview

We are seeking skilled, motivated Generator Service Technicians at levels I through IV to join our growing team. These roles are essential to ensuring the reliability, safety, and performance of our clients’ backup power systems. Candidates should have a strong background in electrical systems, mechanical maintenance, and generator service. Our technicians play a critical part in maintaining high standards of quality, customer satisfaction, and operational excellence.

Whether you are early in your career or an experienced senior technician, we offer opportunities to learn, grow, and contribute to complex standby power solutions.

Job Description:

The Generator Service Technician role is a skilled and detail-oriented team member that helps with maintaining our clients' backup generators. This position requires a background in electrical systems and mechanical maintenance, with specific expertise in the maintenance and repair of generators. This role plays a crucial part in ensuring the reliability and optimal performance of power generation systems for our clients.

Key Responsibilities (Depending on Level)

All levels:

• Observe all safety procedures and use equipment properly
• Maintain company vehicle and tools
• Create a positive customer experience
• Document and address customer concerns
• Manage customer expectations
• Maintain a clean work environment and facility
• Provide accurate time and cost estimates to customers
• Track service hours
• Attend team meetings and report on projects
• Perform Preventative Maintenances on Backup Generators
• Change spark plugs, battery, air filter, oil, and oil filters

Technician I - Entry-Level

• Assist in the maintenance, repair, and installation of generators and related equipment.
• Support senior technicians with routine service task and diagnostics.
• Learn to follow service procedures, safety standards, and company protocols.
• Help ensure proper system functionality and reliability.

Technician II - Intermediate

• Perform scheduled maintenance, diagnostics, and repairs on generator systems.
• Troubleshoot service issues with increasing independence.
• Ensure all work meets safety, quality, and compliance requirements.
• Deliver professional, customer-focused service.

Technician III - Advanced

• Conduct advanced troubleshooting, maintenance, and repair of generator systems.
• Diagnose complex electrical and mechanical issues with minimal supervision.
• Work independently or collaboratively as part of the service team.
• Demonstrate strong technical judgment and commitment to safety and excellence.

Technician IV - Senior / Lead

• Perform expert-level diagnostics, repairs, and installations of standby power systems, including diesel, natural gas, and bi-fuel generators.
• Manage complex service projects and operate with full autonomy in the field.
• Provide mentorship, guidance, and leadership to junior technicians.
• Ensure adherence to the highest standards of safety, compliance, and technical quality.

Qualifications (Level-Dependent)

All Levels:

• High school diploma or equivalent.
• Knowledge of electrical and mechanical systems.
• Valid driver's license and commitment to safety
• Ability to work in the field environments and handle physical demands of the job.
• Excellent problem-solving skills and ability to work independently or as part of a team.
• Strong attention to detail and ability to prioritize tasks effectively.
• Customer service-oriented with good communication skills.

Level-Specific Expectations:

• Tech I: Basic mechanical aptitude; willingness to learn and follow direction
• Tech II: Prior experience with generator service or similar equipment: proven troubleshooting ability
• Tech III: Extensive generator service knowledge; strong independent diagnostic skills
• Tech IV: Senior- level expertise with standby power systems; leadership and mentoring capabilities

Why Join Us?

• Competitive pay based on level and experience
• Opportunities for advancement across technician levels
• Simple IRA Plan and company match up to 3%
• Medical Insurance
• Dental Insurance
• Vison Insurance
• Paid Time Off - Holidays, Vacation, Sick
• AFLAC
• Ongoing training and development
• Supportive team environment
• Company vehicle, tools, and equipment provided (where applicable)

Job Type: Full-time

Pay: $16.00 - $24.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Retirement plan
• Vision insurance

People with a criminal record are encouraged to apply

Work Location: In person

Salary : $16 - $24