What are the responsibilities and job description for the Sales and Customer Support Representative (Full-Time) – Career Growth Opportunity position at E-Tank, Ltd. (& E-Pump)?
Company Description
E-Tank and E-Pump are related leading equipment rental providers supporting essential industries across the country. Our equipment plays a critical role in projects involving environmental remediation, power generation, pipeline construction, water management, manufacturing, emergency response, and more.
Equipment is only half the story. We put knowledge, experience, and know-how to work for our customers every day. Unlike typical equipment suppliers, we don’t just rent equipment; we provide expert guidance, support, service and tailored solutions.
Our Sales and Customer Support Representatives act as a key link between our customers and internal teams, working to understand each customer’s unique challenges and ensure the right solutions are delivered every time.
Role Description
This role sits at the center of everything we do. As a Sales and Customer Support Representative, you’ll bridge the gap between customers, Account Managers, and internal teams—working daily with Sales, Operations, and Accounting to keep projects moving and customers supported. You’re not just supporting the business—you’re at the heart of it.
Key responsibilities include:
- Coordinate and expedite customer orders with internal operations teams
- Communicate directly with customers to understand needs and ensure timely service
- Support business development efforts through prospecting and relationship building
- Accurately process orders, enter data, and maintain customer records
- Research and gather information to support customer requests and internal decision-making
What We’re Looking For
We’re looking for someone who is organized, proactive, and eager to grow within a sales-driven environment.
Qualifications:
- Associate’s degree required; bachelor’s degree preferred
- Strong communication skills (both written and verbal)
- High attention to detail and accuracy in data entry
- Ability to multitask, prioritize, and stay organized in a fast-paced setting
- Willingness to learn technical aspects of our equipment and industry
- A customer-first mindset with a strong sense of urgency