What are the responsibilities and job description for the Informatica IDMC Administrator position at E-Solutions?
Informatica IDMC Admin
Southlake, TX (Hybrid)
Please find the JD
- New IICS Service and/or pattern enablement
- Production migration/deployment of ETL objects & associated files through CICD pipelines
- Provide L1 (Monitoring), L1.5 (Basic Dev & incident management) support, L2 (Complex Incident
- Management), L3 (Complex Dev) support from the Customer Secured Delivery Center set up.
- Continuous Platform Optimizations to improve Resiliency, Up-time, and resolution of Vulnerabilities within SLA
- Enforce platform governance & standards
- Platform Support for IICS Major, Minor & Ad hoc releases (EBFs)
- Development and refinement of dashboards for monitoring capacity planning and platform resiliency
- Execute annual Disaster Recovery & Password rotation exercises
- Assist with Audit requests
- Capacity Increases and Health Monitoring
- To manage and support the platforms on rotational shift basis. (Major support requirement in the US business time)
- To learn new platform management technologies and tools as a part of the cross-skilling exercise in Project life cycle.
- Customer / Stakeholder management
Expertise You'll Bring
- Skills - IICS Platform Management, Platform Support, ITSM tools knowledge, ITIL
- 9 Years of IT experience in Informatica platform management & min 2 years’ experience in IICS platform administration / management.
- Good knowledge with ITIL framework & ITSM tools.
- Major Incident management & excellent customer interfacing skills.
- Good email communication & client management skills.
- Innovative Thinking & proven automation experience.
- Organization Commitment (hard working)
- Customer Focus/Orientation.
- Adapting to the project requirements in terms of technical skills
