What are the responsibilities and job description for the Mortgage Loan Processor position at E-Solutions, Inc.?
Role: Mortgage Loan Processor
Location: Maitland / Boca,FL (ONSITE)
Duration: Contract Role
Main requirement:
- Computer proficiency including Microsoft Office Product Suite
- Candidates must be available to work outside of normal business hours when necessary
Required skillset:
- Current Loan Processing experience
- Knowledge of processing, underwriting and closing procedures
- Excellent customer service and direct customer contact
- Excellent communication skills (verbal and written)
- Detail oriented and excellent organizational skills
- Able to prioritize multiple competing tasks and manage time effectively in a fast-paced environment
- Problem-solver with strong analytical skills
- Adheres to directives, procedures and standards
Key Responsibilities:
- Manage an assigned pipeline of loans on a daily and weekly basis
- Process loans from application to funding including but not limited to:
- Collecting and analyzing documents to submit to Underwriting for final approval
- Communicating expectations, requirements and program details through established communication standards
- Maintain daily workflow prioritization to ensure pipeline management meets required closing dates
- Order all required verifications, documentation and subsequent follow-ups and ensures all timeframes and compliance requirements are being met
- Verify conditions of approval which may include customer income/assets documentation, resolve routine title issues including vesting issues, child support liens, judgment liens, mechanic liens and undisclosed liens and reconveyances
- Provide excellent customer service to internal and external clients by demonstrating expertise, thoroughness, thoughtfulness, politeness and enthusiasm
- Ensure customer service surveys maintain the rating level designated by management
- Communicate with all parties involved in the transaction to keep them informed of file status
- Review and analyze all necessary documentation, including borrower docs and third-party docs
- Follow policies while analyzing applicant information, property and documentation
- Comprehensive understanding of credit underwriting guidelines
- Must be flexible and able to work in a fast paced, potentially stressful environment
Mortgage Loan Processor1Communication Skills,Loan processing,analysing documents,Microsoft Office Product SuiteN/AContractUnited States