E&R On-Site Service Representative

POSTION SUMMARY:

Onsite Services Representative is responsible for supporting E&R’s strategic vision to our customer by providing superior service. Coordinating and assisting with managing inventory through vending and other VMI solutions on-site at our customer.

Under direction but working independently within the team, specific duties would include:

Program Support

• Receive / deploy product in designated locations throughout a large manufacturing plant (multiple Buildings).
• Track shelf-life items with the use of software and physical review.
• Ensure proper product is deployed and process followed.
• Ensure customer inventory locations are kept properly labeled and quantities on hand are accurate.
• Ensure accuracy of all activities related to vending solutions / program requirements.
• Housekeeping of vending areas and E&R locations.
• Resolve customer concerns promptly and accurately.
• Identify continuous improvement opportunities for products, process improvement, and cycle time.
• Maintain all safety, housekeeping, FOD, ESD, and inspection requirements of the customer and E&R.
• PREFERRED EDUCATION & EXPERIENCE:
• High School Diploma or equivalent
• Similar work experience
• Strong organizational skills
• Inventory Management Systems experience preferred.
• Must possess and maintain a valid driver’s license.

SKILLS AND ABILITIES:

• Computer knowledge- Excel, Word, Outlook.
• Ability to work in high volume, fast paced environment.
• Ability to resolve problems using people skills.
• Ability to effectively collaborate with internal / external customers.
• Must abide by all customer rules and regulations. This is a government contractor facility.
• Drive company van to make deliveries / pickups as needed.
• Ability to walk and move carts throughout a large campus.

WORK ENVIRONMENT:

• Work conditions are typical of a manufacturing environment.
• Ability to lift 25-75 lbs. Ability to move 55 gal drums with material handling equipment.
• Additional background, drug screening.

The above statements are intended to describe the general nature and level of work being performed. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.