What are the responsibilities and job description for the Help Desk 1 position at E Quality Corporation?
Job Details
E Quality Corporation is seeking a Help Desk for our client in Austin, TX. This is an onsite position. The consultant must meet the minimum required skills.
| Minimum Requirements: Candidates that do not meet or exceed the minimum stated requirements (skills/experience) will be displayed to customers but may not be chosen for this opportunity. | ||
| Years | Required/Preferred | Experience |
| 3 | Required | Experience delivering superior customer service (written, verbal, and in-person) across multiple delivery channels (telephone, email, in-person). |
| 2 | Required | Experience working with customers across all levels of technological proficiency. |
| 2 | Required | Experience in the support of computers, the use of applicable programs and systems (such as Microsoft Office Suite, Windows 10, and Adobe products), and troubleshooting information systems |
| 1 | Required | Experience with Active Directory |
| 1 | Required | Experience with cloud platforms and technologies like Microsoft Azure |
| 1 | Preferred | A strong desire to grow and advance within an organization with an opportunistic landscape |
| 1 | Preferred | A strong desire to grow and advance within an organization with an opportunistic landscape |
If interested, please send your resume to
Respectfully,
Mickie Scott
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