What are the responsibilities and job description for the Lead Business / Process Analyst position at E-IT?
Role : Lead Business / Process Analyst
Location : Hartford, Connecticut (Hybrid)
Contract
Role Summary
Seeking a 10 year experienced US-based Business / Process Analyst with strong Personal / Auto / Home insurance expertise and proven experience leading teams and driving delivery to support a legacy policy rewrite & automation initiative using UiPath.
The role focuses on understanding current-state legacy processes, defining rewrite steps, and translating business needs into clear requirements while working closely with client business teams, leadership, and RPA delivery teams.
Key Responsibilities
- Understand and document legacy auto policy rewrite processes (rules, steps, exceptions)
- Map end-to-end auto policy lifecycle (issuance, endorsement, cancellation, renewal, rewrite)
- Facilitate workshops with business SMEs and client leadership
- Define business requirements, user stories, and acceptance criteria
- Act as a bridge between business, architecture, and UiPath delivery teams
- Collaborate with RPA teams to:
- Validate process flows
- Clarify edge cases and exception scenarios
- Support UAT and business validation of rewrite scenarios
- Lead and coordinate analyst / functional teams, ensuring alignment of requirements, priorities, and timely delivery
Required Skills
- Strong experience in US Personal / Auto / Home Insurance
- Hands-on exposure to policy rewrite / modernization programs
- Excellent process mapping and requirements documentation (AS-IS / TO-BE, workflows, decision points) skills
- Strong understanding of automation suitability (RPA feasibility, rule-based processes)
- Proven client-facing and stakeholder management capability
- Experience leading teams / managing analysts or cross-functional delivery is mandatory
- Familiarity with Agile tools and methods (JIRA, Confluence, etc.)
Preferred
- Experience working with UiPath / RPA projects (process assessment, PDD creation, automation lifecycle)
- Experience with Guidewire, Duck Creek, Majesco, or legacy policy admin systems
- Understanding of underwriting and rating rule impacts during rewrite
- Exposure to exception-heavy processes and automation challenges