What are the responsibilities and job description for the Customer Service/Billing Representative position at E.H. Wolf & Sons?
Description
E.H. Wolf & Sons works hard to create a workplace centered around our company core values while providing quality fuel and lubrication products. We drive home the importance of our employees and our commitment to providing them with a safe environment through open and honest communication. We are looking to add individuals to our team atmosphere who have a strong work ethic, a desire to have a positive impact on others, and the ability to adapt to our ever-changing industry.
We are seeking a Customer Service/Billing Representative to lead a dynamic team responsible for billing and customer service across multiple departments. This role is ideal for someone who thrives in a collaborative environment, enjoys problem-solving, and is passionate about positively impacting others.
As a Key Member Of Our Team, You Will
Schedule:
E.H. Wolf & Sons works hard to create a workplace centered around our company core values while providing quality fuel and lubrication products. We drive home the importance of our employees and our commitment to providing them with a safe environment through open and honest communication. We are looking to add individuals to our team atmosphere who have a strong work ethic, a desire to have a positive impact on others, and the ability to adapt to our ever-changing industry.
We are seeking a Customer Service/Billing Representative to lead a dynamic team responsible for billing and customer service across multiple departments. This role is ideal for someone who thrives in a collaborative environment, enjoys problem-solving, and is passionate about positively impacting others.
As a Key Member Of Our Team, You Will
- Contribute to a culture aligned with our core values: Safety, Team Environment, Strong Work Ethic, Honest Communication, Positively Impacting Others, and Adapt to Change.
- Streamline office workflows and improve operational efficiency.
- Respond to customer issues and ensure high levels of satisfaction.
- Perform billing processes and administrative support tasks.
Schedule:
- Monday - Friday, 8:30 AM - 5:00 PM
- Strong multitasking and prioritization skills.
- Excellent verbal and written communication.
- Creative problem-solving and solution implementation.
- Ability to lead with empathy and accountability.
- High school diploma or equivalent required.
- Proven experience in customer service.
- Ability to sit for extended periods and work on a computer.
- Must be able to lift up to 15 pounds occasionally.