What are the responsibilities and job description for the Small Engine Parts and Sales Associate Part-Time position at E&H Ace Hardware Group?
Small Engine Parts and Sales Associate Part-Time
E&H Ace Hardware is looking for a motivated Small Engine Parts and Sales Associate to join our team. In this role, you’ll assist customers with their small engine equipment needs, support sales and rental operations, and maintain a well-organized and inviting sales floor. This position blends customer service, product knowledge, and sales responsibilities, with a focus on providing tailored solutions for small engine equipment and accessories.
What You’ll Do:
Sales Support
Assist customers in selecting and purchasing or renting small engine equipment
Respond promptly to customer inquiries via in-person, phone, and email
Accurately process sales and rental transactions, following company credit policies
Maintain sales floor appearance including signage, pricing, point-of-sale materials, and product displays
Stay current on product knowledge to effectively assist customers
Recommend products based on local customer needs and buying habits
Support Sales Manager with marketing updates, vendor selection, and equipment line evaluations
Contribute to pricing strategies balancing sales volume, customer loyalty, and costs
Work independently and proactively address tasks as needed
Department & Customer Relations
Follow ethical business practices
Address and resolve customer complaints to maintain satisfaction and reduce expenses
Adhere to safe work practices and company policies
Use good judgment and professionalism in problem-solving and handling difficult situations
What You’ll Bring:
Strong ability to understand customer needs and recommend appropriate equipment
Excellent multitasking skills and ability to work well under pressure
Outstanding customer service and communication skills
Physical ability to stand, sit, crouch, bend, reach, walk, climb, and move continuously during shifts
Requirements:
Satisfactory background check prior to employment
Willingness to complete Stihl Advocate training within 1 year (overnight training stays required)
Education & Experience:
High school diploma required; college degree preferred
3-5 years sales experience preferred, especially in power equipment sales
Open to training candidates with strong mechanical aptitude
Why Join E&H Hardware Group?
Competitive compensation and benefits
Training and certification opportunities including Stihl Advocate program
Health, dental, vision, and 401(k) benefits for full-time team members
Paid time off and holiday pay
Employee discounts and career advancement opportunities
Locally owned, family-operated with a focus on community and trust
About Us:
E&H Hardware Group operates multiple Ace Hardware stores and specialized service teams throughout Ohio. We are proud to be part of the Ace family, dedicated to building Local Relationships Built on Trust and helping customers succeed with the best products and service.