What are the responsibilities and job description for the Retail Assistant Manager Full-Time position at E&H Ace Hardware Group?
Retail Assistant Store Manager Full-Time
E&H Ace Hardware is seeking an enthusiastic and reliable Assistant Store Manager to support the daily operations of one of our locally owned retail stores. This leadership role is perfect for someone who thrives in a customer-focused environment and is ready to help drive sales, coach team members, and ensure smooth day-to-day execution on the sales floor.
As an Assistant Store Manager, you’ll work closely with the Store Manager to create a welcoming, productive, and well-organized retail space — all while helping team members grow and customers get what they need to complete their projects.
What you’ll do:
Coach and train team members using E&H’s Customer First Sales Culture
Lead by example in providing helpful, solution-based service to every customer
Supervise daily store operations including opening, closing, and manager-on-duty shifts
Support merchandising and ensure promotional signage and seasonal displays are accurate and complete
Help customers with purchases, returns, special orders, and online fulfillment
Manage inventory through cycle counts and stock-level monitoring
Oversee the accurate receiving, checking-in, and stocking of merchandise
Maintain a clean, organized sales floor, stock room, and outdoor areas
Participate in store resets and reorganizations
Address and resolve customer or employee concerns professionally and promptly
Foster a safe and secure store environment and take proactive steps to prevent theft and accidents
Operate store systems including POS and ACENET with confidence
Be flexible and available to work evenings, weekends, and holidays as needed
Minimum Requirements:
High school diploma or equivalent
1 years of prior retail leadership or supervisory experience preferred
Strong communication, organizational, and multitasking skills
Proficiency with basic computer applications (Microsoft Office, Teams, etc.)
Ability to lead others while also working independently
Familiarity with hardware or home improvement retail is a plus
Ability to lift up to 50 lbs and stand for extended periods
Availability to work a flexible schedule including weekends and evenings
Why join E&H Hardware Group?
Stable, family-owned company with deep roots in Ohio communities
Career development opportunities across store operations, trades, and leadership
Health, dental, and vision insurance (Full-Time)
401(k) with company match
Paid time off and holiday pay
Employee Assistance Program
Generous employee discount
Logo-branded uniforms and outerwear
About Us:
E&H Hardware Group operates multiple Ace Hardware stores and a growing skilled trade service across Ohio. Family-owned for over 90 years, we’re proud to serve local communities with the helpful service and trusted expertise our customers expect. Our company is built on the core value of Local Relationships Built on Trust — and that starts with our people.