What are the responsibilities and job description for the Manager and Receptionist position at e day spa & salon?
Overview
E day spa & salon is seeking a dynamic and organized Manager and Receptionist to join our team, and drive business forward, bringing energy, professionalism, and a proactive approach to our front desk. As the right hand to the owner, you will be responsible for staff leadership and high end service standards. This dual-role position offers an exciting opportunity to oversee administrative functions while providing exceptional customer support. The ideal candidate will excel in managing office workflows, maintaining a welcoming environment, and ensuring seamless communication across departments, as well as social media advertising. Your enthusiasm and organizational skills will be vital in creating a positive experience for clients, visitors, and team members alike.
Responsibilities
- Greet visitors warmly and professionally, ensuring they feel welcomed and attended to promptly
- Manage multi-line phone systems, efficiently and courteously, as well as emails and text communications.
- Oversee daily office management tasks such driving retail sales, recommending services and retail to clients, maintaining retail orders, spa supply orders, office supplies, manage staff schedules, support stylists and technicians
- Handle scheduling, calendar management, and appointment setting for staff
- Maintaining payroll and time clock records
- Provide exceptional customer service by addressing inquiries, supporting client needs, and resolving issues promptly
Requirements
- Proven experience in office management or administrative roles with strong organizational skills
- Excellent front desk skills with proficiency in multi-line phone systems and phone etiquette
- Strong computer literacy with expertise in Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace applications
- Exceptional time management skills with the ability to prioritize tasks efficiently
- Previous experience in salon industry including customer support roles with a focus on professionalism and responsiveness
- Ability to handle multiple responsibilities simultaneously in a fast-paced environment
Join us to be part of a vibrant team where your proactive attitude and organizational expertise will make a meaningful impact every day. We value energetic individuals committed to delivering top-tier service while managing essential office operations. All positions are paid roles that contribute directly to our success!
Pay: $21.00 - $28.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
Work Location: In person
Salary : $21 - $28