Sales Associate/Service Tech/Assistant Manager

Overview
At E Bike Cyclery, we specialize in electric bike sales and servicing. We are a growing company with current ebike stores in San Dimas, CA and Monrovia, CA. Positions are available at both locations. We are seeking part-time and full-time associates to join our team that would be responsible for assisting customers, assembling ebikes, troubleshooting issues, completing sales, maintaining inventory and providing exceptional customer service.

Duties

• PLEASE READ ALL the Duties and Requirements for this position.
• Greeting customers and listening carefully to their questions and needs.
• Helping customers select the perfect ebike and accessories.
• Utilize upselling techniques and negotiation skills to enhance the customer shopping experience.
• Conduct product demonstrations to educate customers about ebikes.
• Assembling and servicing electric bikes.
• Staying up-to-date with our brands, products, company events, sales, promotions, and being a resource for our customers.
• Handling customer phone calls with great phone etiquette.
• Operate Lightspeed Point of Sale (POS) system efficiently to complete transactions accurately.
• Supervisors will need to supervise, motivate, and provide guidance to staff members as needed.

Requirements

• PLEASE READ THE FOLLOWING CAREFULLY. You MUST meet the following requirements and or skills in order to be considered.
• You must be very familiar with electric bikes and be passionate about them.
• You must have a great personality and have a desire to help others.
• Previous experience in retail sales or bike shop experience in preferred.
• You must be self-motivated and have a desire to stay busy.
• Excellent organizational skills and attention to detail Is required.
• Must be able to unbox and assemble an ebike. Basic mechanical skills are required.
• Proficiency in POS system and apply basic math for accurate register transaction processing.
• Ability to listen carefully and communicate effectively; bilingual or multilingual candidates are highly desirable.
• Strong time management skills with the ability to prioritize tasks effectively in a fast-paced environment.
• Must have dependable attendance and punctuality, which includes weekends.
• Ability to stand for extensive time periods and lift at least 50 lbs.
• Supervisors must posses strong leadership skills with the ability to motivate and manage a diverse team.
• We are looking for long term career oriented individuals.
• If you don’t meet the above requirements or are just looking for a job, PLEASE DO NOT APPLY.

Job Types: Full-time, Part-time

Pay: $20.00 - $28.00 per hour

Benefits:

• 401(k)
• Employee discount
• Flexible schedule
• Paid time off

Application Question(s):

• Does your passion for e-bikes include the desire to sell and service e-bikes?
• Are you familiar and passionate about ebikes? Please be honest with yourself and DO NOT apply if you are not sure.
• Do you have excellent listening and sales skills? Please explain your skills.

Work Location: In person

Salary : $20 - $28