Supply Chain & Operations Manager

Supply Chain & Operations Manager (Purchasing, Planning, Supplier Management)

This role is responsible for end-to-end procurement, demand planning, and supplier relationship management for consumer products. This role ensures product availability, cost control, quality standards, and on-time delivery while supporting growth, inventory optimization, and cross-functional collaboration. This is a hands-on position as we are a small team and are needing someone that has experience in all of these areas – and can jump in quickly. This position reports to our Chief Supply Chain Officer.

DYPER is an environmentally conscious baby care brand that cares for your baby and their planet. The company is proudly B Corp Certified in which the highest standards of independently verified performance, accountability, environmental stewardship, and transparency are met. DYPER’s products, including diapers, training pants, and wipes, are designed to prioritize plant-based ingredients and are made without harmful chemicals.

The brand is available on the DYPER website, Amazon, Babylist and we are looking to expand to retailers. Learn more at DYPER.com. We offer a Hybrid Work environment with in-office hours planned with our Chief Supply Chain Officer at our Distribution/Warehouse center in Chandler. 

Core Competencies

• Identifies, evaluates, and sources suppliers to balance cost, quality, and reliability.
• Forecasts product demand and manages inventory levels to support sales while minimizing shortages.
• Negotiates pricing and terms and builds strong, performance-driven supplier relationships.
• Uses data to identify trends, resolve issues and improve supply chain decisions.

Purchasing & Procurement

• Source, negotiate, and manage suppliers for consumer products, packaging, and related materials.
• Issue and manage purchase orders in alignment with forecasts and inventory plans.
• Monitor pricing, minimum order quantities, lead times, and payment terms.
• Ensure compliance with contracts, quality standards, and company policies.

Demand Planning & Inventory Management

• Collaborate with Sales, Finance, Marketing, and Operations to develop accurate demand forecasts.
• Plan inventory levels to support promotions, launches, and seasonal demand.
• Monitor inventory turns, stock levels, and aging inventory.
• Identify and mitigate risks related to shortages, overages, or supply disruptions.
• Manage the inventory levels and shipments of FBA Amazon inventory separate from DC.

Supplier & Relationship Management

• Serve as the primary point of contact for assigned vendors.
• Conduct regular vendor performance reviews (cost, quality, service, delivery).
• Resolve supplier issues related to delays, defects, or discrepancies.
• Support vendor onboarding, audits, and continuous improvement initiatives.

Cross-Functional Collaboration

• Partner with Marketing on new product launches and promotional planning.
• Coordinate with Logistics and Operations on inbound shipments and timelines.
• Work with Finance on cost analysis, budgeting, and forecasting.
• Support Product Development with sourcing and feasibility assessments.

Reporting & Analysis

• Track KPIs such as forecast accuracy, inventory turns, fill rates, and vendor performance.
• Prepare purchasing, inventory, and supply chain reports.
• Identify cost-saving opportunities and efficiency improvements.

Supply Chain & ERP System Support

• Support testing, implementation and maintenance of EDI and other retailer integrations.
• Schedule and manage TL/LTL/CL/LCL domestic and international shipments.
• Involved in import and export regulatory requirements.
• Ensuring GS1 requirements to support UPC/GTIN issuance and maintenance. 

Success in this role requires… 

Strong communication skills, effective project management, and the ability to seamlessly transition between tasks and initiatives. The ideal candidate excels in problem-solving, data analysis, efficiency optimization, process improvements, and cross-functional collaboration. They should be adept at managing multiple priorities in a fast-paced, metric-driven environment while maintaining a high level of organization and adaptability.

Qualifications

Bachelor’s degree in Supply Chain, Business, Operations, or related field (or equivalent experience)

• 3-5 years of Supply Chain or operations experience, preferable in E-Commerce or Retail
• Experience working with International vendors and partners across time zones
• Strong communication, collaboration, and teamwork skills, with the ability to effectively engage with cross-functional teams and stakeholders.
• Excellent analytical skills, including Pivot Tables, VLOOKUP, SUMIFS function and similar Excel analytical formulas/tools
• Proficiency with the Google Workspace, MS Office Suite, NetSuite, Fulfillment Management applications and ERP/inventory systems
• Experience working with 3PLs, warehouse teams, and retail partners
• Excellent organizational skills and high attention to detail
• Prior experience working in a fast-paced, rapidly changing environment

At DYPER, we believe in making a difference, not just in the lives of parents but for the planet. When you join our team, you’re not just taking a job; you’re joining a mission to create a sustainable future for the next generation. Plus, you’ll work in an environment that values creativity, collaboration, and personal growth.

Benefits:

• 401(k) & Company Matching

• Stock Options

• Health Insurance

• Dental Insurance

• Vision Insurance

• Life Insurance

• Health savings account

• Employee assistance program

• Hybrid Work schedule