What are the responsibilities and job description for the Vendor Coordinator position at DynaServ?
DynaServ, a Monarch Landscape Company
Monarch Landscape Companies is a family of successful landscape brands in eight states across the United States. We are a values-based learning organization committed to being the best place to work as a landscape professional. At Monarch Landscape Companies, your achievements determine your rewards, your abilities define your success, and your professionalism leads to autonomy!
JOB SUMMARY:
The Vendor Enablement Coordinator manages the post-award vendor journey from bid acceptance through full operational readiness. This role communicates with newly awarded vendors, ensures all onboarding and compliance documentation is complete, submits forms to add vendors into internal systems, facilitates kickoff meetings with the vendor and area manager, and trains vendors on how to use the company’s applications and processes. Success in this role ensures vendors start on time, are fully compliant, and can execute work to expectations.
Required Qualifications
Post-Award Communication
DynaServ is an On Demand Daily Pay employer
Monarch Landscape Companies is a family of successful landscape brands in eight states across the United States. We are a values-based learning organization committed to being the best place to work as a landscape professional. At Monarch Landscape Companies, your achievements determine your rewards, your abilities define your success, and your professionalism leads to autonomy!
JOB SUMMARY:
The Vendor Enablement Coordinator manages the post-award vendor journey from bid acceptance through full operational readiness. This role communicates with newly awarded vendors, ensures all onboarding and compliance documentation is complete, submits forms to add vendors into internal systems, facilitates kickoff meetings with the vendor and area manager, and trains vendors on how to use the company’s applications and processes. Success in this role ensures vendors start on time, are fully compliant, and can execute work to expectations.
Required Qualifications
- Strong organizational skills with the ability to manage multiple vendors and deadlines simultaneously.
- Excellent written and verbal communication skills; confident facilitating external-facing meetings.
- Proficiency with collaboration tools such as Microsoft Teams and SharePoint, spreadsheets including Excel, and presentation tools such as PowerPoint.
- Familiarity with compliance requirements including tax forms, certificates of insurance, NDAs, data privacy standards, and basic contract concepts.
- Follow-through and Accountability – Drives tasks to closure and escalates early to avoid delays.
- Process Orientation – Uses structured checklists and SOPs while continuously improving workflows.
- Communication and Facilitation – Clear and empathetic communicator; effective meeting facilitator.
- Technical Enablement – Comfortable configuring system access, troubleshooting logins, and explaining workflows.
- Stakeholder Management – Balances vendor needs with internal standards and timelines.
- Data Hygiene – Maintains accurate records, version control, and compliance tracking.
Post-Award Communication
- Serve as the primary point of contact for newly awarded vendors immediately after bid selection.
- Provide clear timelines, checklists, and expectations for onboarding tasks and milestones.
- Track and collect all required onboarding paperwork (e.g., contracts, W-9, certificates of insurance, background checks, safety attestations).
- Review submissions for accuracy and completeness; follow up proactively to resolve gaps.
- Submit and monitor internal forms and tickets to create or update vendor records across systems (ERP, procurement, AP/AR, project management, identity and access).
- Coordinate with IT, Procurement, and Accounts Payable to ensure vendor setup (vendor ID, payment terms, tax profiles, portal access).
- Provision application access and test logins; verify SSO and role permissions are correct.
- Schedule and lead onboarding meetings with the vendor and area manager to align on scope, SLAs, safety protocols, quality standards, reporting cadence, and escalation paths.
- Distribute and document critical job information including work orders, site logistics, contacts, calendars, deliverables, and acceptance criteria.
- Train vendors on the company’s applications including vendor portals, work order systems, mobile applications, time and expense tools, documentation uploads, and compliance dashboards.
- Develop and maintain quick-start guides, SOPs, and short how-to videos; refresh content as systems or processes change.
- Provide ongoing support during the vendor’s first 60 to 90 days; triage issues and coordinate with internal teams.
- Maintain onboarding pipelines and status dashboards; escalate blockers and SLA risks.
- Measure and report onboarding cycle time, first-job readiness, compliance scorecards, and ticket resolution metrics.
- Capture vendor feedback to support continuous improvement initiatives.
DynaServ is an On Demand Daily Pay employer