Logistics Billing & Shipping Analyst - On site 4 days a week - Montvale, NJ

COMPANY SUMMARY

Dynarex is a leading medical supply company providing premium medical products and durable medical equipment at exceptional value. Founded in 1967 and guided by the principle “We Care Like Family,” Dynarex operates distribution centers in Middletown NY, Florida, Arkansas, Ohio, and Arizona, and works with distributor partners in all 50 states, Canada, the Caribbean, Central America, South America, and the Middle East.

POSITION SUMMARY

The Logistics Billing & Shipping Analyst / Coordinator manages freight billing controls across Dynarex’s five nationwide warehouses. This role analyzes freight costs, validates carrier charges, investigates billing discrepancies, and monitors shipping performance to improve cost control, order accuracy, and service reliability. Using X3, Mantis WMS, Freight Pop, and Excel, the position converts operational data into actionable reports, identifies root causes of recurring issues, and recommends measurable improvements.

The role works closely with Warehouse Operations, Accounts Payable, Finance, Customer Service, and carriers. Success is measured by invoice accuracy, timely processing, recovery of incorrect charges, on-time shipping, and reduced preventable shipping errors.

ESSENTIAL DUTIES & RESPONSIBILITIES

The duties listed below are the essential functions of this position. Reasonable accommodation may be provided to enable an individual with a disability to perform these functions.

Freight Billing Analysis & Financial Controls

• Validate freight invoices against shipment records, contracted rates, proof of delivery, and approved accessorial charges, including liftgate, detention, and other additional fees.
• Analyze billing variances to distinguish legitimate charges from rate errors, duplicate invoices, unsupported fees, and service discrepancies.
• Enter validated invoices into X3 accurately and route approvals according to established authorization limits.
• Maintain an invoice aging report, identify processing bottlenecks, and escalate unresolved items before payment deadlines.
• Investigate disputed invoices with carriers and warehouse managers, documenting findings, supporting evidence, and resolution.
• Track credits, refunds, and avoided charges through final settlement; verify that approved credits are applied.
• Prepare documented explanations of customer freight billing discrepancies for leadership review and approval.
• Maintain an audit trail that supports internal controls and prevents duplicate or unauthorized payments.

Freight Cost & Carrier Performance Analysis

• Develop reports showing freight spending by warehouse, carrier, shipment type, and relevant cost drivers.
• Monitor cost per shipment, accessorial charges, and actual costs against quoted or contracted amounts.
• Identify unfavorable trends and explain whether changes result from shipment volume, weight, destination, service level, carrier pricing, or operational errors.
• Maintain carrier scorecards covering delivery performance, billing accuracy, damage claims, responsiveness, and dispute resolution.
• Recommend carrier, routing, shipment consolidation, and process changes supported by cost and service data.
• Validate realized savings with Finance using comparable shipment characteristics and agreed baselines.

Reporting & Continuous Improvement

• Maintain weekly dashboards covering invoice aging, disputes, freight costs, shipping performance, and operational exceptions.
• Present monthly findings with clear explanations of performance gaps, root causes, corrective actions, owners, and due dates.
• Identify recurring errors and implement approved process improvements.
• Measure results after changes to confirm sustained improvements in cost, accuracy, or turnaround time.
• Maintain consistent data definitions and reconcile reports to source systems.

MEASUREMENT & ACCOUNTABILITY

• Define eligible orders, processing start points, material variances, and error categories consistently before launching the scorecard.Systems & Tools
• X3: Invoice entry, financial records, and reconciliation.
• Mantis WMS: Order release, fulfillment monitoring, inventory checks, and shipment records.
• Freight Pop and Shopify: Freight coordination, shipment information, and charge validation.
• HubSpot: Customer issue tracking and cross-functional communication.
• Microsoft Excel: PivotTables, XLOOKUP, SUMIFS, data validation, variance analysis, and dashboard reporting; Power Query preferred.
• Microsoft Office Suite and email platforms.

DIRECT REPORTS

• This role does not have any direct reports

QUALIFICATIONS

• 3–5 years of experience in freight billing, logistics, transportation, or distribution operations, including responsibility for reporting or performance analysis.
• Strong understanding of freight rates, accessorial charges, invoice reconciliation, carrier disputes, and shipment documentation.
• Demonstrated ability to analyze operational data, identify root causes, and recommend measurable improvements.
• Advanced Excel skills and proficiency with ERP, WMS, and freight management systems.
• Experience building KPI dashboards, aging reports, carrier scorecards, or cost analyses.
• Strong attention to detail, organizational skills, and ability to prioritize competing deadlines.
• Effective communication skills with carriers, vendors, warehouse teams, Finance, Customer Service, and leadership.
• Familiarity with warehouse safety practices and equipment maintenance coordination preferred.
• Willingness to travel up to 10% annually.
• Report overall shipping performance alongside exception causes, including inventory shortages, customer holds, picking delays, and carrier failures.
• Hold the role directly accountable for invoice validation, timely processing, documentation, escalation, and assigned corrective actions.
• Treat payment execution, carrier delivery, and end-to-end fulfillment as shared outcomes with AP, carriers, and Warehouse Operations.
• Track freight savings and recoveries separately. Validate savings against comparable shipments and count recoveries only when credits or refunds are realized.

BENEFITS

Our benefits package includes medical, dental, and vision coverage, prescription drug coverage, a Health Savings Account option, a 401(k) with company match, an Employee Assistance Program, basic term life insurance, paid time off and holidays, and ongoing professional development.

DISCLAIMERS

• This job description gives a general overview of the position. It is not a complete list of all duties, responsibilities, or qualifications, and responsibilities may change to meet business needs.
• Dynarex Corporation does not accept unsolicited resumes from search firms for this position. Any resume submitted without a current, signed agreement and written authorization from Human Resources becomes the sole property of Dynarex Corporation, and no fee will be paid if the candidate is hired.

EQUAL OPPORTUNITY STATEMENT

Dynarex Corporation is committed to equal employment opportunity and to providing reasonable accommodation to applicants with physical or mental disabilities. We value diversity and welcome applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, veteran status, gender identity, genetic information, or any other characteristic protected by federal, state, or local law. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities — 41 CFR 60-300.5(a) and 60-741.5(a).

Pay: $23.38 - $24.92 per hour

Expected hours: 40.0 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Retirement plan
• Tuition reimbursement
• Vision insurance

Experience:

• Freight billing: 3 years (Required)
• Transportation management: 1 year (Preferred)
• Analytical thinking: 1 year (Preferred)
• MS Excel: 2 years (Required)
• ERP systems: 1 year (Preferred)
• Warehouse management system: 1 year (Preferred)

Work Location: Hybrid remote in Montvale, NJ 07645

Salary : $23 - $25