What are the responsibilities and job description for the Administrative Assistant position at Dynamo Capital?
About Dynamo Capital
At Dynamo Capital, we are more than a financial institution, we are partners in realizing real estate investment opportunities. Based in Wichita, Kansas, we are a dedicated fix-and-flip lender providing tailored financing solutions to support profitable real estate ventures nationwide. Through our focus on hard money lending, we help unlock the potential of distressed properties and empower investors to execute with confidence.
Position Overview
The Administrative Assistant plays a critical role in supporting daily office operations and ensuring a seamless experience for both internal teams and external clients. This position serves as the front-facing representative of Dynamo Capital, managing office operations, client interactions, and administrative support while contributing to the overall efficiency and success of the organization.
Key Responsibilities
Success in this role will be evaluated through the following areas aligned with Dynamo Capital’s performance framework:
At Dynamo Capital, we are more than a financial institution, we are partners in realizing real estate investment opportunities. Based in Wichita, Kansas, we are a dedicated fix-and-flip lender providing tailored financing solutions to support profitable real estate ventures nationwide. Through our focus on hard money lending, we help unlock the potential of distressed properties and empower investors to execute with confidence.
Position Overview
The Administrative Assistant plays a critical role in supporting daily office operations and ensuring a seamless experience for both internal teams and external clients. This position serves as the front-facing representative of Dynamo Capital, managing office operations, client interactions, and administrative support while contributing to the overall efficiency and success of the organization.
Key Responsibilities
- Serve as the primary point of contact for internal and external communications, including phone calls, emails, and in-person inquiries
- Greet clients and visitors, ensuring a professional and welcoming experience aligned with company standards
- Manage incoming mail and distribute correspondence to appropriate team members
- Maintain office operations, including ordering supplies, restocking inventory, and ensuring common areas are clean and organized
- Oversee facility-related requests by coordinating with vendors and the facility manager, tracking work orders through completion
- Maintain access control systems, including managing security door tags and ensuring office security protocols are followed
- Assist with scheduling and calendar coordination as needed
- Support administrative communication needs, including drafting and distributing internal and external correspondence
- Provide timely and professional responses to client inquiries, including phone, email, and walk-in traffic
- Support cross-functional operations by assisting with servicing and processing tasks as needed (e.g., loan boarding, draws, payoff requests, audits)
- Monitor and follow up on critical documentation workflows, including recorded mortgages, title packages, and document completion
- Review and manage monthly reports, including maturity dates and sending required notices
- Complete special projects and additional administrative tasks as assigned
Success in this role will be evaluated through the following areas aligned with Dynamo Capital’s performance framework:
- Service & Responsiveness: Consistently provide timely, professional responses to internal and external inquiries, maintaining a high level of client service
- Accuracy & Compliance: Ensure a high level of accuracy in administrative tasks and documentation while adhering to internal processes and compliance standards
- Operational Efficiency: Maintain organization and effectiveness in managing office operations, proactively identifying and resolving gaps
- Execution & Ownership: Demonstrate accountability by seeing tasks through to completion with consistency and minimal oversight
- Collaboration & Team Support: Actively support team members and contribute to cross-functional processes to drive overall team success
- Growth & Development: Build proficiency in company systems and processes, demonstrating progress toward independence in responsibilities
- Proactivity & Initiative: Identify opportunities to assist the team, take initiative, and contribute to the success of the broader organization
- Strong communication and interpersonal skills
- High level of organization and attention to detail
- Ability to prioritize and manage multiple tasks in a fast-paced environment
- Proactive mindset with a willingness to take initiative
- Customer service orientation and professionalism
- Ability to maintain confidentiality and handle sensitive information
- Problem-solving skills and adaptability
- 1–3 years of administrative or office support experience preferred
- Experience in a customer-facing or client service role
- Strong proficiency in Microsoft Office and general office systems
- Experience with internal systems (e.g., SharePoint, Monday.com, or similar tools) is a plus
- Exposure to financial services, lending, or operations environments is a plus
- Be part of a rapidly growing company where your work directly impacts outcomes
- High-ownership environment with opportunities to influence processes and scale operations
- Collaborative, entrepreneurial culture that values speed, innovation, and accountability
- Clear opportunities for career growth as the platform expands
- Competitive base salary based on experience and qualifications
- Performance-based bonus opportunities
- Medical, dental, and vision insurance
- Generous PTO and paid holidays
- Opportunities for growth in a high-performing, entrepreneurial environment
- 401K