Trainer (Statewide child support)

JOB REQUIREMENTS: Job Title: Child Support (CS) Statewide Trainer

Reports To: Child Support Training Supervisor Office Location: Home

Office (Wisconsin) Type/Pay: Salary \$48,000-50,0000 per year EXPERIENCE

EXTREME CUSTOMER SERVICE About The Company Dynamic Workforce Solutions

(DWFS) contracts with state and local entities to provide services that

offer the communities we serve reliable workforce development and

training solutions that result in talented, well-trained people

positioned for tomorrow\'s jobs. Our innovative approach to delivering

services, passion for the work we do and commitment to ongoing quality

have defined over three decades of exceptional results. Our people feel

they are part of something way bigger than just a job. We commit to

delivering Extreme Customer service to provide outstanding outcomes for

the people and businesses we serve. Primary Objectives of Position:

Create, implement, and deliver training and on-site assistance to Child

Support staff and supervisors. Training will occur throughout Wisconsin,

as assigned. The majority of the work in this position focuses on Child

Support and related programs. Essential Job Functions: Develop and

maintain Child Support curriculum and related programs. Deliver new and

experienced worker training and on-site assistance to Child Support

staff. Train Child Support policies, procedures, systems, and case

management practices. Deliver training sessions on programmatic and

interpersonal skills topics. Handle special projects and act as project

lead per assignment. Attend and participate in department (DCF)

meetings, workgroups and committees as needed. Locate and reserve

training spaces around the state. Other Job Duties: Travel throughout

the State of Wisconsin. Other duties and special projects as needed to

Meet Overall Training Team And Company Objectives. Qualifications-

Education and/or Experience: Education: Bachelor\'s Degree preferred (or

experience in Child Support, Workforce Development or Social Services

areas). Experience: Minimum 2 years of experience in Child Support, W-2,

Income Maintenance or related program(s), and/or Children and Families

arena. Experience in training a plus. Experience working with Child

Support and W-2 Systems (CARES, CWW, ACCESS, KIDS). Experience with

training development software (e.g. Captivate, Articulate Storyline) a

plus. Skills/Abilities: Excellent communication skills (written and

oral) and group presentation/training skills a must. Ability to work

independently in a non-structured environment. Knowledge of Child

Support and related programs, W-2, and case management processes, and

any relevant policies and issues. Knowledge of CARES, CWW, ACCESS and

KIDS processes. Ability to work with other professionals as part of a

training team. Ability to create training materials using a variety of

tools (MS Office programs, videos, other learning development software)

Strong organizational skills. Other: Solid follow-through and attention

to detail. Flexibility and adaptability to change. Ability to prioritize

and manage multiple projects simultaneously. Valid driver\'s license and

reliable vehicle for required state-wide travel. Benefits: Insurance:

Health, Life, Dental and Disability, PTO, Paid Holidays, 401K, Flexible

Spending Account, Tuition Assistance Living Dynamic We believe that

every role matters and every customer, both internal and external,

should feel empowered to be the best they can be. Dynamic Workforce

Solutions is a place where passion meets purpose and results in

excellence. For more information, or to apply now, you must go to the

website below. Please DO NOT email your resume to us as we only accept

applications through our website.

https://dwfs.applicantpro.com/jobs/3925835-1071255.html \*\*\*\*\*

APPLICATION INSTRUCTIONS: Other: For more information, or to apply now,

you must go to the website below. Please DO NOT email your resume to us

as we on y accept applications through our website.

https://dwfs.applicantpro.com/jobs/3925835-1071255.html