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MVA/Worker Compensation Specialist

DYNAMIC Pain & Wellness
Crestview, FL Full Time
POSTED ON 6/14/2026 CLOSED ON 6/28/2026

What are the responsibilities and job description for the MVA/Worker Compensation Specialist position at DYNAMIC Pain & Wellness?

Multi Office Medical Clinic is currently seeking an experienced MVA/Worker Compensation Specialist.

The MVA/Worker Compensation Specialist is responsible for coordinating and managing motor vehicle accident (MVA) and workers’ compensation (WC) patient accounts within a fast-paced medical office environment. This position serves as a liaison between patients, providers, attorneys, paralegals, case managers, and insurance adjusters to ensure timely processing of referrals, scheduling of appointments, and accurate handling of claims and payments. The specialist maintains detailed documentation, supports billing and collections processes, and assists with communication and coordination related to MVA and WC cases. The ideal candidate demonstrates strong organizational skills, professionalism, attention to detail, excellent customer service, and the ability to work independently while maintaining confidentiality and accuracy.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The essential functions include, but are not limited to the following:

  • Receives and processes all incoming motor vehicle accident and worker's compensation referrals and scheduled new patient appointments.
  • Works directly with attorneys. paralegals, case managers and adjusters.
  • Sets up depositions, conference calls, and narratives between providers and attorneys.
  • Posts MVA and WC payments that in come via mail and sends secondary claims as needed.

MINIMUM QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES)

  • EMR knowledge.
  • Basic knowledge of multi-line phone systems, computers and fax/copy machines.
  • 1-2 years MVA/Liability billing experience in a medical practice or office environment.
  • Excellent customer service.
  • Ability and motivation to work independently.
  • Ability to remain calm while working under pressure in a busy environment.
  • Medical terminology.
  • Use of postage meters, fax portals, printers and scanners.

PHYSICAL DEMANDS AND WORK ENVIRONMENT

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.


While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is occasionally required to stand, walk, sit and reach with hands and arms. The employee must occasionally lift and/or move up to 25 lbs. Specific vision abilities required by this position include close vision, distance vision and the ability to adjust focus. The noise level in the work environment is usually low to moderate.

NOTE

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an "at will" relationship.

Salary.com Estimation for MVA/Worker Compensation Specialist in Crestview, FL
$36,250 to $44,056
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