Program Manager

Job Summary:

Draft, negotiate, and monitor aircraft sales contract activities and change in forecasts, domestic and international. Responsible for contract processing procedures and activities, reviews contract requests and proposals, and serves in a liaison capacity across departments. Works closely with the customer, production control, and managers to ensure effective working relationships and resolution of contract issues.

Roles and Responsibilities:

• Reviews customer purchase orders to assess requirements and validate price and lead time.
• Process and maintain customer purchase orders (PO’s) utilizing our Syteline MRP system.
• Communicating via email and phone with all internal and external customers with utmost professionalism, dignity, and respect.
• Effectively communicate with all internal support functions.
• Effectively communicate any PO issues, or delays to customers, management, etc.
• Follows daily/monthly sales expectations.
• Generate shippers in accordance with each customers preferences.
• Communicate with Logistics on load and shipping support.
• Work with customer on past dues and under mins to avoid late hits.
• Work closely with production control on priorities (past dues, line stoppers, etc.)
• Communicate with purchasing for materials and hardware to ensure we can meet our deadlines.
• Assign RMA’s and returning parts to customers.
• Work RFQ’s from customer and provide to estimating.
• Provide correct documents to logistics (QA forms, source inspection, etc.)
• Attend Department and Company Meetings.
• Perform all duties in accordance with Dynamic NC Quality Management System and Safety standards, using situation-appropriate tools and protective equipment as applicable.
• Perform other duties as assigned.

Qualifications and Education Requirements:

• 3-5 years experience.
• Adapt to changing priorities throughout the workday.
• Familiar with planning and ERP software, Syteline a plus.
• Experience in Program Management and/or Customer Support.
• Knowledge of the aerospace/aviation industry.
• Good verbal, written, and interpersonal communication skills.
• Organized, focused, and results-oriented.
• Excellent problem solving and prioritizing ability.
• Proficient with Microsoft Office products: Outlook, Word, Excel.
• Ability to read and interpret aerospace bill of materials, engineering drawings, customer specifications and instructions.

Hours:

• Monday - Friday 8-10 hour shifts. Some weekends required.

Benefits:

• Health/Dental/Life paid 100% by the company for the base plan.
• BCBS of Kansas Insurance
• Vision Insurance offered but at employee cost.
• 401K
• Immediate PTO Accrual

Job Types: Full-time, Permanent

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Education:

• High school or equivalent (Preferred)

Experience:

• Program management: 2 years (Preferred)
• Aerospace: 1 year (Preferred)

Location:

• Rose Hill, KS 67133 (Preferred)

Ability to Commute:

• Rose Hill, KS 67133 (Preferred)

Work Location: In person