Partner Network & Field Services Manager

📅 Position Type: New Position

📍 Work Location: Building A – Onalaska, WI (3 Days in Office Per Week)

💰 Compensation: $77,000 - $100,000 Annually (Represents Base Incentive)

Benefits:

• Eligible for wage increases twice annually
• 3 weeks of paid vacation in year one and 4 weeks in year two
• 8 paid holidays
• Health benefits start the first of the month following start date
• 401(k) with company match
• Quarterly profit sharing
  
  

About Dynamic Lifecycle Innovations

At Dynamic Lifecycle Innovations, we give electronics their next best life while protecting our planet and our customers' interests. As a Certified Great Place to Work® since 2017, we've built a team culture that's rewarding, engaging, and FUN! But don't just take our word for it—see what our Team Members have to say.

How We Hire: The Head, Heart, and Briefcase

At Dynamic Lifecycle Innovations, we believe great performance comes from alignment across three areas:

🧠 Head – your natural behavioral drives and cognitive agility

❤️ Heart – your values, passions, and what drives you to make a meaningful impact

💼 Briefcase – your experiences, skills, and results from past roles

You'll start with the Predictive Index (PI) assessment (takes less than 20 minutes), then move through structured interviews, work samples, and meaningful culture-focused conversations.

🌍 Your Purpose

As the Partner Network & Field Services Manager, you'll strengthen and scale Dynamic's field service operations—both domestic and international—by building a high-performing partner network and ensuring best-in-class onsite service delivery. You'll oversee the strategy, performance, financial health, and operational excellence of field engagements, ensuring compliance with environmental, safety, and data security standards.

Your leadership will enhance customer experience, improve profitability, and create a service model that is efficient, compliant, and ready for continued growth.

💪 What You'll Do

• Develop and manage a high-performing network of field service and logistics partners with clear tier structures, KPIs, and compliance standards.
• Oversee onsite service execution—including decommissioning, pickups, data sanitization, and logistics—to ensure consistent, high-quality delivery.
• Lead financial oversight of service operations by analyzing vendor performance, margins, revenue contributions, and cost efficiencies.
• Serve as a key liaison between customers, Sales, Account Management, and field teams to ensure smooth planning, communication, and execution.
• Drive continuous improvement through SOP development, auditing processes, corrective action plans, and operational optimization.
• Collaborate cross-functionally with EHS and Compliance to uphold environmental and data security requirements across all field operations.
• Act as an escalation point for complex onsite jobs and issues requiring fast, solutions-oriented action.
  
  

🎓 What You Bring (Briefcase)

• Associate degree in Business, Business Management, Marketing, Sales, or a related field (Additional relevant experience will be considered in lieu of formal education).
• 5–7 years of experience in logistics, compliance, operations, account management, or profitability reporting.
• Proven experience working with ERP tools, RFP/RFI development, customer best practices, reporting, and environmental/data security compliance.
• Preferred: Bachelor's degree and industry-related account management or sales experience.
  
  

🧠 Skills & Strengths (Head)

• Strong knowledge of ERP systems, customer service best practices, and compliance standards.
• Skilled communicator with excellent verbal and written abilities.
• Advanced computer proficiency with strong analytical and detail orientation.
• Highly organized with strong time management and project execution skills.
• Preferred skills in Microsoft Office Suite, B2B sales, project management, or process writing.
  
  

❤️ Who You Are (Heart)

You're a relationship-driven professional who thrives in fast-moving environments and enjoys balancing strategy with hands-on execution. You build trust with internal teams, customers, and partner vendors, and you're skilled at resolving conflict with positive outcomes. You adapt quickly, stay motivated, and bring a service-first mentality rooted in clarity, accountability, and follow-through.

💚 Why You'll Love Working Here

🌱 Purpose with Impact: Help give electronics their "next best life" while protecting the planet.

🏆 Award-Winning Culture: Certified Great Place to Work® since 2017.

💡 Innovation Encouraged: We welcome creativity and fresh perspectives.

📈 Growth Opportunities: Access to professional development and career advancement.

💚 Values-Driven Organization: We live our core values every day.

⚖️ EEO Statement

Dynamic Lifecycle Innovations is an equal opportunity employer and is committed to providing fair employment opportunities for all based on merit. For positions subject to state contract requirements, we adhere to state affirmative action obligations and take proactive steps to ensure equal opportunity in our hiring practices. We do not discriminate or make any employment decisions on the basis of race, color, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or any other characteristic protected by law.