Medical Office Support Instructor

Medical Office Support Instructor

Full‑time • $47,840 annually – Bi‑weekly pay – Full benefits package
Location • Dayton, Ohio

Schedule • Monday–Friday, 8:00 a.m. – 5:00 p.m.

About the Role

We are seeking an experienced and student‑focused instructor to prepare young adults for careers in medical administration. This role is ideal for professionals who understand medical front‑office operations, industry standards, instructional delivery, and what it takes to support students in gaining skills that lead to certification and employment.

This position is well‑suited for individuals with experience in:

• Medical office administration
• Healthcare customer service or front‑office operations
• Teaching, training, or instructional delivery
• Medical terminology, insurance, and basic clinical documentation
• Career readiness and employability skill development
• Program planning and hands‑on training environments

You will work closely with academic instructors, career services, Career Technical Training (CTT) leadership, and the Career Development Services System (CDSS) team to ensure students are prepared for certification (CMAA) and successful entry into healthcare careers.

This is an on‑site, classroom‑based role that requires strong communication, subject‑matter expertise, professionalism, and the ability to create an engaging and structured learning environment.

Your instruction directly influences student credential attainment, skill development, employability, and long‑term career success.

What You’ll Do

Instruction, Classroom Leadership & Skill Development

• Provide instruction in medical office administration, including topics aligned to CMAA certification.
• Lead hands‑on training sessions covering front‑office procedures and administrative skills.
• Develop, update, and collaborate on curriculum content for medical terminology, administrative procedures, and medical laws.
• Integrate math, reading, and writing concepts into technical training and employability lessons.
• Maintain a positive, structured classroom environment that supports student motivation and success.
• Adapt instruction to meet individual learning needs and maintain appropriate classroom discipline.

Program Planning, Curriculum Development & Industry Alignment

• Design curriculum within Job Corps standards to meet student learning needs.
• Plan field trips, workshops, guest speakers, and special projects that enhance training.
• Develop and implement Career Technical Skills Training (CTST) projects.
• Maintain an active Industry Advisory Council to ensure programming reflects current industry practices.
• Collaborate with Academic Instructors to reinforce academic skills in a technical setting.

Student Progress, Documentation & Compliance

• Submit Evaluations of Student Progress (ESPs) and documentation required for ETA‑640 profiles.
• Maintain accurate TARs (Training Achievement Records) and ensure timely completion.
• Record monthly case notes and daily attendance.
• Complete monthly Accommodation Effectiveness Reviews for students with accommodations.
• Identify and prepare students for Advanced Career Training (ACT) and Advanced Training (AT) opportunities; assist them through the process.

Classroom Operations, Safety & Support

• Ensure classroom equipment is maintained, accounted for, and in good condition.
• Participate in the Career Mentoring Team (CMT).
• Support CDSS teams in promoting student job readiness and career pathways.
• Contribute to a safe, supportive, and professional learning environment.

Minimum Qualifications

• High school diploma or GED required; bachelor’s degree preferred.
• 2–3 years of related industry experience required; teaching experience preferred.
• Certified, licensed, or accredited in accordance with state or professional trade requirements.
• CPR certification.
• Strong instructional, communication, and classroom‑management skills.
• Ability to design and deliver curriculum that aligns with industry and Job Corps standards.
• Computer proficiency and strong documentation practices.
• Valid driver’s license and acceptable driving record (if driving is required).
• Eligibility to work in the U.S. (I‑9 verification required).
• Ability to pass a pre‑employment drug test and background check.

Additional Information

This job description is not an exhaustive list of duties and may be adjusted as needed. Employees will be notified of any changes.

Dynamic Workforce Solutions values diversity, equity, and inclusion, believing that a wide range of experiences strengthens our work and our impact. We strive to provide equal access to opportunities, information, and support for all team members and the communities we serve.

EXPERIENCE EXTREME CUSTOMER SERVICE

Equal Opportunity Employer
• Dynamic Workforce Solutions is an equal opportunity employer/program, and auxiliary aids and services are available upon request to individuals with disabilities.