HR Training Coordinator

About the Role

The Staff Training Coordinator serves as the primary HR training liaison between Center staff and the corporate team. This role provides essential training oversight and supports the planning, scheduling, development, marketing, communication, and facilitation of training programs aligned with corporate initiatives. The position is ideal for individuals who bring strong organizational, communication, and instructional development skills.

This role is well‑suited for professionals with experience in:

• Workforce development or employee training
• Curriculum development and facilitation
• Case management, counseling, or work with diverse populations
• Virtual and in‑person instructional delivery
• Collaboration with multi‑level leadership teams

Your work supports the effective implementation of staff training programs and contributes to a productive and positive center culture.

What You’ll Do

Training Development & Coordination

• Identify and prioritize course development needs.
• Locate internal and external content experts.
• Assist in the creation and refinement of course materials.
• Conduct pilot testing for content and process validation.
• Deliver training materials and conduct follow‑up evaluations.

Training Delivery Oversight

• Establish and maintain training delivery schedules.
• Support marketing and communication of training programs.
• Identify and coordinate external training vendors.
• Schedule and support instructors for training delivery.
• Evaluate instructor performance and manage instructor evaluations.

Learning Management System Administration (DWFS)

• Input and maintain course delivery schedules.
• Monitor and update LMS content as required.
• Maintain ongoing communication with Project Directors, Center Directors, Managers, Program Managers, and corporate staff.

Culture, Ethics & Safety Support

• Clearly communicate and consistently model essential employability skills, including responsibility and computer fluency.
• Maintain oversight of senior management activities as directed.
• Uphold accountability of staff, students, and property while following safety procedures.
• Coordinate with subcontracted staff to ensure smooth center operations.
• Maintain a score of 75% or higher on the employee scorecard.
• Reasonable accommodations may be made for individuals with disabilities.

Minimum Qualifications

Education & Experience

• Bachelor’s degree from an accredited college or university in Human Resources, Social Work, Education, or related field.
• Experience in Workforce Development preferred.
• At least two years of experience working with diverse populations in training, case management, or counseling roles.
• Experience leading work activities in both face‑to‑face and virtual environments.
• Demonstrated experience developing and delivering practical, competency‑based virtual and live training sessions.
• Experience working with youth preferred.

Certifications & Competencies

• Strong ability to work effectively with coworkers, supervisors, and management staff.
• Knowledge of interpersonal communication fundamentals, including interviewing, problem‑solving, and cultural communication styles.
• Strong writing skills for clear, concise, and persuasive reporting.
• Ability to promote Career Success Standards (CSS) through modeling, mentoring, and behavioral monitoring.
• Logical reasoning, sound judgment, and strong decision‑making competency.
• Commitment to outstanding customer service and confidentiality.
• Computer proficiency.

Required Skills & Abilities

• Strong computer and virtual technology skills.
• Ability to develop curriculum and customized training solutions.
• Strong analytical and problem‑solving skills, with the ability to present complex information clearly.
• Ability to work both independently and collaboratively with minimal direction.
• Effective communication with internal and external customers in multi‑modal environments.
• Demonstrated ability to develop processes, collaborate with leadership, and apply emotional intelligence.
• Knowledge of training and development systems and methodologies.
• Excellent interpersonal, written, and verbal communication skills.
• Project management experience.
• Strong writing, editing, teamwork, and attention to detail.
• Personal initiative and ability to work independently.

Physical Demands / Work Environment

Physical requirements include:
• Carrying/lifting up to 5 lbs frequently; up to 10 lbs regularly; up to 25 lbs occasionally.
• Visual acuity, speech, hearing, manual dexterity, and coordination needed to drive and operate standard office equipment.
• Activities include carrying, lifting, twisting, and reaching as required for essential job functions.
• Work is primarily performed in an office environment, with occasional travel to other locations.

Eligibility Requirements

• If driving is required, must hold a valid state driver’s license with an acceptable record.
• I‑9 documentation verifying authorization to work in the United States.
• Ability to successfully pass a post‑offer background check and drug test.

Additional Information

This job description is not an exhaustive list of duties and may be adjusted as needed. Employees will be notified of any changes.

Dynamic Workforce Solutions values diversity, equity, and inclusion, believing that a wide range of experiences strengthens our work and our impact. We strive to provide equal access to opportunities, information, and support for all team members and the communities we serve.

EXPERIENCE EXTREME CUSTOMER SERVICE

Equal Opportunity Employer
• Dynamic Workforce Solutions is an equal opportunity employer/program, and auxiliary aids and services are available upon request to individuals with disabilities.