Chief Information Officer

Chief Information Officer | University of Pikeville | Pikeville, KY

At our partner institution at University of Pikeville

Who are we looking for?

We are seeking an individual with a strong desire to deeply understand the needs of higher education leaders, then apply technology to address their greatest challenges and maximize their greatest opportunities. Our CIOs are expected to be skilled technologists and team leaders, of course. But engaging leaders and constituents across the institution as a business enabler is a critical skill for the new breed of CIO that wants a seat at the table and an opportunity to drive the institution forward and help fulfill its mission in fast-changing times.

Our CIOs thrill our customers by providing exceptional, proactive customer service that exceeds their expectations. They balance the ability to deliver creative and innovative tactical and technical solutions with the needs to drive towards the larger, strategic vision. They have a willingness to collaborate with fellow CIOs and leaders and ask for help when needed. They get in front of challenges, turn them into opportunities, and see them through to resolution. They take ownership of opportunities to improve and share successes with their teams. They foster teamwork among their direct reports by example, identifying and developing talent, providing a positive, productive working environment, and nurturing a culture of collaboration, engagement, and commitment with every member of the team.

How will you be engaged?

A Dynamic Campus CIO is assigned to our partner institutions as their CIO, either on site or remote based on the partner’s needs. Our CIOs partner with our client Contract Administrator, often the CFO, Provost or the President/Chancellor and reports directly to the Dynamic Campus Operations Division. Our CIOs are deeply engaged as a trusted strategic advisor to the institution, interacting with the President, Cabinet, Board of Directors, and a wide variety of stakeholders on and off campus. This may include all department and functional leaders and faculty committees to drive strategic decisions that drive institutional outcomes. Strong interpersonal skills and a consultative approach to building rapport and understanding business needs are a must.

How will you be supported?

Our CIOs and the site teams are actively supported by everyone in Dynamic Campus. Each CIO joins our team of CIOs and has access to them for counsel, communities of practice, and deep collaboration. Our CIOs have a dedicated site staff augmented through access to a rich portfolio of professional services that include our Dynamic Campus Talent Cloud™, a nationwide team of higher education IT experts supporting the needs of our partners on campus or remotely.

Our CIOs have access to a comprehensive resource library of best practice policies, procedures, and documents, and an exceptional HR team that supports all aspects of both personal and staff HR needs. Each CIO is fully supported by the Operations Leadership Team, and the direct support of the assigned Vice President of Operations.

Our philosophy of “One Dynamic Campus” ensures that you can rely on the combined resources of the entire organization to deliver world-class service to your institution, allowing you and your team to do mission-critical work on behalf of our partners and ensuring your institution sees its IT function as a lasting competitive differentiator that propels the institution forward.

Hours of operation are Monday – Friday, 8:00 am – 5:00 pm. Hours may vary.

Responsibilities:

• Develop and maintain a strong, positive relationship with the client Contract Administrator and campus constituents
• Foster and lead open communications with the assigned Dynamic Campus Operations Leadership Team.
• Complete the Strategic Annual Work Portfolio in collaboration with Campus Leadership and Dynamic Campus Resources
• Hold regularly scheduled meetings with institution leadership on significant site issues and successes, risks, opportunities, and general progress towards contractual and business goals
• Establish an IT governance practice to ensure the appropriate acquisition, use and cost-effective application of technology
• Identify and promote the use, support and realization of innovative technologies at the institution
• Implement Dynamic Campus best-practice processes, policies, and procedures, that ensure consistent high quality services
• Respond to audit recommendations and findings and implement and oversee corrective measures to rectify any deficiencies
• Identify opportunities for efficiencies through technological and workflow improvements and deploy necessary resources to achieve them
• Analyze IT Operating budget and identify potential areas for cost savings and efficiencies
• Negotiate with 3rd party vendors to achieve best pricing and terms for the partner institution
• Lead by example and mentor the IT Staff
• Develop and draft Executive Review reports to showcase successes, value-add, and ROI
• Adhere to the Dynamic Campus best core values and expectations
• Other duties as assigned

Requirements:

• A Bachelor’s or Master’s Degree in IT, CIS, or a related field
• Demonstrated ability to develop and implement IT strategies, tactical plans, and annual work plans
• Solid understanding of budgeting and business operations
• Experience in negotiating vendor relationships and contracts
• Excellent organizational and leadership skills
• Excellent oral, written, and interpersonal communication skills
• Ability to manage competing priorities in a highly demanding environment
• Ability to lift, push and pull up to 50lbs
• Ability to sit and stand for long periods at a time
• Ability to crawl under desk for any technology need
• Adhere to Dynamic Campus Core Values

Preferred Qualifications:

• 3 or more years of Higher Education experience as a CIO or similar leadership position.
• Experience with higher education administrative system software
• Project management knowledge and experience

Dynamic Campus Core Values:

BE A:

• Servant Leader
• Team Player
• Accountable
• Act with the highest integrity
• Provide excellent customer service
• Find solutions, not problems