What are the responsibilities and job description for the Veterinary Practice Manager position at Dykes Veterinary Clinic?
Description
We are seeking a dynamic Practice Manager to join our hospital team!
About the Position:
In partnership with the Lead Veterinarian, the Practice Manager plays an integral role in leading the hospital team and providing excellent customer service to our patients. The practice manager is responsible for day-to-day hospital operations and serves as a liaison between the hospital team and our corporate support functions, including: marketing, payroll, IT, recruiting, finance, etc. This is a full-time position reporting to the Regional Director of Operations.
Key Responsibilities
- People Management: recruiting, developing, disciplining, and terminating paraprofessional staff, including annual performance reviews
- Financial Management: overseeing the hospital’s P&L, including accounts payable/accounts receivable, payroll, and inventory
- Customer Service: resolving client issues and escalations and overseeing follow-up communications
Skills Knowledge, & Expertise
- Minimum of 3 years’ experience in a supervisory role
- Veterinary practice management experience preferred, although we will also consider strong candidates from other service industries (i.e. human healthcare, retail, restaurant, hospitality).
- A positive, can-do attitude; strong people skills/emotional intelligence; willingness to roll up your sleeves and chip in to help the team
Benefits
- Health Care Plan (Medical, Dental & Vision Options)
- 401k match
- Generous paid time off (PTO)
- Paid Parental Leave Paid Maternity Leave
- One (1) Work/Life Balance day off
- Short-term and long-term disability options
- Supplemental insurance options
- Discounted Veterinary Care
- Corporate discount program
- Opportunity to make an impact in your community while tackling a challenging variety of tasks and the ability to help animals among a great team of people!
About Dykes Veterinary Clinic
Dykes Veterinary Clinic in Foley, Alabama, combines modern medical technology with a warm, personal approach to veterinary care. Our facility is equipped with state-of-the-art diagnostic and treatment tools, allowing us to provide a full spectrum of services, from preventative care and routine wellness exams to advanced surgical procedures. We are dedicated to fostering a friendly and comfortable environment for pets and their owners, with our multi-doctor team treating small animals, avian/exotics and pocket pets. Situated in the charming community of Foley, our clinic offers the perfect balance of professional growth and personal connection, creating a space where both team members and clients feel valued and supported.