Benefits Specialist

Dykema Gossett PLLC, a leading national law firm, is seeking to hire a Benefits Specialist in our San Antonio, TX office. The Benefits Specialist is responsible for administering health & welfare benefits, including life events for new and existing employees and members, annual open enrollment, workers compensation and departures. The Benefits Specialist also oversees the firm-wide leave of absence and disability programs, and ADA accommodation requests.

Essential Duties And Responsibilities

Health & Welfare Benefits Processes:

• Responsible for retiree communications during the year and at open enrollment. Works with third-party administrator on retiree health program and billing service. Processes all retiree benefit elections and trouble-shoots any enrollment or claims issues. Maintains records and processes claims on retiree life insurance coverage.
• Responsible for government reporting, benefit processing and claims issues.
• Assists with the annual health & welfare open enrollment process. Advises Compensation/HRIS Analyst of system changes and updated benefit language, tests online enrollment processes for accurate enrollment functionality and assists with proofing enrollment/payroll information. Provides Compensation/HRIS Analyst information to update the Life Events portal for the new plan year.
• Coordinates open enrollment communications and processes for COBRA participants.
• Collaborates with Compensation and HRIS Analyst to set up benefit/payroll information processes in UKG, and to submit direct-feed applications to insurance companies. Troubleshoots system transmission errors with insurance vendors.
• Provides back-up support for the processing and reconciliation of monthly benefit insurance payments. Utilizes the HR/Payroll software to calculate premiums and update reports.
• Maintains records and processes claims on retiree life insurance coverage.
• Back-up responsibility for new-hire UKG imports to Payroll, new-hire processes and questions.
• Processes insurance conversion/portability paperwork to terminating employees and retirees, as necessary. Reviews and updates Benefit Departure memos and posts to termination team site. Provides updated information to office administrators and the Professional Personnel Department. Process Member/Senior Counsel departures on termination team site.
• Assists with the member IDI LTD mandated insurance program and works with HRIS Analyst of self-administered Life and LTD report processes.
• Assists Benefits Manager with the preparation of the insurance budget accounts, filings for Form 5500 and ACA, and review of insurance policies and employee handbooks.
• Files all Worker’s Compensation claims with carrier, maintains files and prepares annual OSHA reports. Researches changes in laws by state, and advises of any updates needed to policies, etc.
• Updates the Dykema Dygest Benefits Page and Wellness Page and maintains the DG Wellness Outlook inbox and HR Benefits Outlook inbox.
• Works with insurance carriers in resolving employee claim problems and assists employees with other routine benefit questions.
• Back-up for most of Compensation and HRIS Analyst’s health and welfare benefits responsibilities.
• Assists with special projects as needed.
  
  

FMLA/ADA Accommodations

• Oversees firm leave of absence and disability management program; communicates with personnel regarding leaves of absence and/or modified work schedules, ensuring required medical documentation and notice requirements are met.
• Coordinates with leave program vendor regarding the FMLA leave administration process, monitoring employee compliance and vendor performance.
• Manages non-FMLA leaves, including policy communications, approvals, and follow-up, as necessary.
• Maintains communication with personnel on leave to ensure timely return to work and ensures department leaders/practice group leaders, supervisors/Office Managers/Office Administrator are aware and kept updated about leave and return to work timelines.
• Advises personnel about paid time off and disability benefit policies.
• Oversees the return-to-work process. Reviews and responds to ADA requests facilitating the interactive process between employees, HR and firm management.
• Drafts and recommends revisions to firm HR and leave policies to ensure compliance with federal, state, and local laws and regulations.
• Maintains complete and accurate records of leave and accommodation requests in accordance with legal requirements and best practices.
• Preserves confidentiality of medical records and files.
• Maintains knowledge of all applicable leave and accommodation laws including the FMLA, ADA, and state and local laws, and stays abreast of statutory changes.
  
  

Knowledge, Skills, And Abilities Required

• Bachelor’s degree preferred, or equivalent of education, training and experience.
• Minimum 2 years of experience administering health benefits programs is required.
• Knowledge of FMLA, state laws, ADA and experience with leave administration processes is preferred.
• Proficiency in business related use of computer software and HR software and applications, including word processing, spreadsheet and communications applications. Advanced proficiency in MICROSOFT Office (Excel, Word, PowerPoint), Access or comparable software applications required.
• Knowledge of HRIS software UltiPro (UKG) is preferred.
• Effective communication skills, both written and verbal, required.
• Excellent organizational, customer service and database maintenance skills, including accuracy, required. Ability to work with diverse personnel on all levels in the firm and handle confidential and sensitive information professionally.
• Must demonstrate the ability to prioritize projects and multi-task with minimal supervision.
  
  

Working Conditions

• Normal working environment.
  
  

Great Benefits For Great People

Dykema offers a comprehensive benefits package designed to support the well-being and success of our employees both personally and professionally. This includes competitive health, dental, and vision insurance plans, along with flexible paid time off (PTO), holiday leave, and a retirement savings plan with profit sharing for eligible employees. Other benefits include flexible spending programs, health savings account, commuter benefits, and personal and parental leave programs. We prioritize work-life balance and offer wellness programs, and access to mental health support. Additionally, employees enjoy access to professional development programs, a supportive and inclusive workplace culture, and various employee discounts and perks. We are committed to providing a benefits package that helps our team thrive and feel valued.

The offered salary will be determined by a variety of factors including, but not limited to, work location, individual skill set, previous/applicable experience, education, external market data and consideration of internal equity.

EEO STATEMENT

It is the Firm’s policy to provide employment opportunities to qualified applicants and employees on an equal basis without regard to the individual’s age, race, color, gender, sexual orientation, gender identity or expression, religion, national origin, marital status, domestic partner relationship, physical characteristics, disability, or other protected characteristics under applicable federal, state or local laws or ordinances.

Dykema will make reasonable efforts to accommodate the known disabilities of employees who are otherwise qualified to perform the essential functions of the jobs involved.

It is the responsibility of every individual concerned with personnel actions, including management, supervision, recruiting, compensation, benefits, promotions, work assignments and training, to ensure that these activities are administered consistent with the Firm’s goal of furthering the principle of equal employment opportunity.

E-Verify

Dykema uses E-Verify in its hiring practices to achieve a lawful workforce. E-Verify is a registered trademark of the U.S. Department of Homeland Security.

Additional Information

This job posting is intended to describe the essential duties and responsibilities, the specialized job functions, and the essential requirements of this job. It is not intended to be an exhaustive statement of all supplemental duties, responsibilities, non-essential requirements, or reflect any accommodations made under the Americans with Disabilities Act or the Michigan Persons with Disabilities Civil Rights Act.