What are the responsibilities and job description for the Applications Engineer position at DXP?
Do you want to grow with us? At DXP we are passionate about what we do and driven to be the best solution for our industrial customers. Since 1908 DXP has been dedicated to the highest quality of customer service through our expertise of the products we distribute and the technical services we perform with a sense of individual pride and company spirit. Throughout your career with DXP, we will encourage and empower you to take an active role in identifying and driving your development, so you feel total confidence in your ability to achieve ongoing success. We aspire to be the best solution for the Industrial customers' needs for MROP products and services through our Innovative Pumping Solutions, Metal Working, Supply Chain Services and Service Centers.
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Summary:
The Applications Engineer will design, select, and configure pumps and fluid systems, support applications engineering with equipment sizing, pricing, and quoting, provide technical support to sales, service, and customers, manage project bids, orders, and timelines, coordinate with factory for documentation and equipment start-up, maintain and update quotation logs.
Responsibilities of the Applications Engineer include, but are not limited to:
- Provide customer service, sales, and technical support to sales team and customers.
- Promote and encourage "Profit Management" to ensure a profitable future for the company.
- Understand and implement policy to achieve both customer and company goals.
- Work closely with sales, fabrication, and vendors to facilitate the sales effort and meet customer requirements.
- Evaluate customer bid requirements, specifications, and other pertinent data.
- Prepare proposals using vendor software, sales catalogs, and cost estimates according to technical and performance requirements.
- Aid in the design and development of equipment and systems and redesign of existing systems.
- Facilitate prompt remedy of customer technical problems, complaints, and failures.
- Maintain organization of order files, monitor in-house orders, and assist sales and fabrication with project related questions.
Qualifications of the Applications Engineer include, but are not limited to:
- Preferred knowledge of compressed air systems, centrifugal pumps, other fluid handling equipment.
- Must be able to work independently to achieve targeted results.
- Well-organized and self-motivated.
- Excellent interpersonal and effective communication skills.
- Effective negotiating skills.
- Project management experience and teamwork skills.
- Proficient in Microsoft Office.
- Acceptable driving record required according to company guidelines.
Additional information:
- Physical Demand: N/A
- Working Conditions: Traditional/In-Person Office Environment.
- Training/Certifications: Any related to pumps, air compressors, motors, couplings, and mechanical seals knowledge.
- Shift Time: Monday – Friday, 8:00am – 5:00pm.
- Travel: <5% . Acceptable driving record required according to company guidelines.
- Education: Bachelor’s Degree Engineering related or related experience.
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Location: USA:PA:Coraopolis
DXP offers a comprehensive benefits package for full-time regular employees, normally working a minimum of 30 hours per week, including: medical, dental, vision, flexible spending account, paid holidays, life and disability insurance, and additional supplemental benefits. All employees are eligible to participate in the 401(k) plan.
Salary is commensurate with experience. Except where prohibited by state law, all offers of employment are contingent upon successfully passing a drug test. DXP is an equal opportunity employer and participates in E-Verify. EOE/M/F/D/V.