What are the responsibilities and job description for the Customer Service Manager position at DXP Enterprises, Inc.?
Do you want to grow with us? At DXP we are passionate about what we do and driven to be the best solution for our industrial customers. Since 1908 DXP has been dedicated to the highest quality of customer service through our expertise of the products we distribute and the technical services we perform with a sense of individual pride and company spirit. Throughout your career with DXP, we will encourage and empower you to take an active role in identifying and driving your development, so you feel total confidence in your ability to achieve ongoing success. We aspire to be the best solution for the Industrial customers' needs for MROP products and services through our Innovative Pumping Solutions, Metal Working, Supply Chain Services and Service Centers.
Check out our many videos to learn more! http://www.dxpe.com/about-us/careers/
Summary
Under the direction of the Regional VP , the Customer Service Manager will profit and loss of the facility, supervise the inside sales team, respond to customer inquiries regarding products and services, prepare price quotes, source products, support the outside sales team.
Responsibilities of the Customer Service Manager include, but are not limited to:
Additional Information
Physical Demand: lift 30 lbs.
Working Conditions: Primarily office, some warehouse/end customer shop
Training/Certifications: N/A
Shift Time/Overtime: N/A
Travel: 10-15%
Education: Bachelors degree preferred
Location: USA:OR:Tualatin
DXP offers a comprehensive benefits package for full-time regular employees, normally working a minimum of 30 hours per week, including: medical, dental, vision, flexible spending account, paid holidays, life and disability insurance, and additional supplemental benefits. All employees are eligible to participate in the 401(k) plan.
Salary is commensurate with experience. Except where prohibited by state law, all offers of employment are contingent upon successfully passing a drug test. DXP is an equal opportunity employer and participates in E-Verify. EOE/M/F/D/V.
Check out our many videos to learn more! http://www.dxpe.com/about-us/careers/
Summary
Under the direction of the Regional VP , the Customer Service Manager will profit and loss of the facility, supervise the inside sales team, respond to customer inquiries regarding products and services, prepare price quotes, source products, support the outside sales team.
Responsibilities of the Customer Service Manager include, but are not limited to:
- Profit and loss of the facility and supervision of the inside sales team
- Respond to customer inquiries regarding products and services
- Prepare price quotes
- Source products
- Support outside sales team
- 3 years of experience in metal working or industrial supply is preferred
- 3 years of management experience required
- Strong people skills
- Excellent verbal and written communication skills
- Must be a self-motivated team player
- Effective and proven leader
Additional Information
Physical Demand: lift 30 lbs.
Working Conditions: Primarily office, some warehouse/end customer shop
Training/Certifications: N/A
Shift Time/Overtime: N/A
Travel: 10-15%
Education: Bachelors degree preferred
Location: USA:OR:Tualatin
DXP offers a comprehensive benefits package for full-time regular employees, normally working a minimum of 30 hours per week, including: medical, dental, vision, flexible spending account, paid holidays, life and disability insurance, and additional supplemental benefits. All employees are eligible to participate in the 401(k) plan.
Salary is commensurate with experience. Except where prohibited by state law, all offers of employment are contingent upon successfully passing a drug test. DXP is an equal opportunity employer and participates in E-Verify. EOE/M/F/D/V.