What are the responsibilities and job description for the Sr Manager Account Delivery position at DXC Technology?
Job Description:
Essential Job Functions:
Manage the delivery of assigned client accounts, ensuring service levels are met or exceeded.
Work closely with Account Delivery Managers and Associates to ensure efficient account operations.
Cultivate and maintain relationships with clients to understand their needs and goals.
Assist in budget management and cost control for the accounts.
Collaborate with senior leadership to define and track key performance metrics.
Stay informed about industry trends and assess how they impact account strategies.
Address and resolve account-related issues and escalate as necessary.
Provide regular status updates on account performance.
Basic Qualifications:
Bachelor's degree in a relevant field or equivalent combination of education and experience
Typically, 8+ years of relevant work experience in industry, with a minimum of 3+ years in a similar role
Proven experience in account delivery and leadership roles
Proficiencies in strategic planning, client relationship management, and team leadership
Continuous learner that stays abreast with industry knowledge and technology
Other Qualifications:
An advanced degree in a relevant field is a plus
Relevant certifications such as PMP (Project Management Professional) is a plus
Salary : $114,000 - $212,000