Manager –Data Integrity & Business Intelligence

Manager –Data Integrity & Business Intelligence Job ID: 51575562 Category: Business Process Services & Customer Support Employment Type: Full time Location: Nashville, United States of America Job Description: Key Responsibilities Project Management & Delivery Lead end-to-end BI, reporting, and data governance projects including scope, timeline, budget, risk, and resource management Manage multiple concurrent projects using Agile, Waterfall, or hybrid methodologies Facilitate project governance meetings, executive steering updates, and stakeholder communications Develop implementation roadmaps for reporting modernization and data quality initiatives Identify risks related to data accuracy, project dependencies, and system integration Ensure on-time delivery of dashboards, reports, and reporting process improvements Drive change management and user adoption for reporting tools and data governance standards Power BI Development & Analytics Design, develop, and maintain enterprise-level Power BI dashboards, scorecards, and automated reporting solutions Build advanced data models using DAX, Power Query, SQL, and star schema best practices Create executive and operational dashboards with drill-through capabilities and trend analysis Optimize report performance, refresh reliability, and user experience Develop KPI frameworks and scorecards aligned with business objectives Integrate data from SQL databases, Excel, CRM, ERP, workforce systems, APIs, and cloud data sources Troubleshoot reporting discrepancies and performance issues Data Integrity, Governance & Quality Assurance Establish and enforce data integrity standards, validation controls, and governance processes Lead data reconciliation, root-cause analysis, and audit processes to ensure reporting accuracy Create standardized definitions for KPIs, dimensions, measures, and source-of-truth logic Partner with IT, operations, finance, and business teams to resolve data quality issues at the source Develop and maintain data lineage documentation, validation workflows, and exception reporting Implement controls for duplicate prevention, missing data detection, transformation validation, and refresh monitoring Oversee data cleansing, normalization, and consistency checks across multiple platforms Conduct periodic audits to ensure compliance with data governance policies and reporting standards Ensure reporting outputs meet executive-level standards for accuracy, completeness, and timeliness Stakeholder & Business Partnership Translate complex business requirements into scalable BI and governance solutions Serve as liaison between business leaders, IT, data engineering, finance, and operations Present project milestones, risks, and reporting insights to senior leadership Train end users and managers on dashboard interpretation, KPI logic, and data quality standards Promote enterprise-wide data literacy and self-service reporting adoption Required Qualifications Bachelor’s degree in Business, Information Systems, Data Analytics, Project Management, or related field 5+ years of project management experience 5+ years of advanced Power BI development and enterprise reporting experience Extensive experience in data integrity, data validation, and reporting governance Advanced proficiency in: Power BI Service Power BI Desktop DAX Power Query SQL ETL / ELT concepts Data modeling Data reconciliation Strong understanding of data governance frameworks, master data standards, and audit controls Experience leading enterprise reporting transformations and cross-functional initiatives Exceptional analytical, organizational, and problem-solving skills Preferred Qualifications PMP, Scrum Master, Agile, or Data Governance certification Experience in call center, workforce management, finance, or operational analytics Knowledge of Azure, Snowflake, SQL Server, Databricks, or modern cloud data ecosystems Experience with automated data quality monitoring tools Familiarity with Power Automate and workflow orchestration Experience supporting regulatory, audit, or compliance reporting environments Key Competencies Strategic project leadership Power BI architecture Data integrity stewardship Reporting governance Root-cause analysis Executive communication KPI standardization Audit readiness Process optimization Cross-functional influence Success Measures On-time and on-budget project delivery High dashboard adoption and stakeholder satisfaction Reduction in reporting discrepancies Improved KPI trust and executive confidence Increased data accuracy and consistency across systems Reduced manual reconciliation efforts Strong governance and audit compliance At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive. If you are an applicant from the United States, Guam, or Puerto Rico DXC Technology Company (DXC) is an Equal Opportunity employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, pregnancy, veteran status, genetic information, citizenship status, or any other basis prohibited by law. View postings below . We participate in E-Verify. In addition to the posters already identified, DXC provides access to prospective employees for the Federal Minimum Wage Poster, Federal Polygraph Protection Act Poster as well as any state or locality specific applicant posters. To access the postings in the link below, select your state to view all applicable federal, state and locality postings. Postings are available in English, and in Spanish, where required. View postings below. Postings Link Disability Accommodations If you are an individual with a disability, a disabled veteran, or a wounded warrior and you are unable or limited in your ability to access or use this site as a result of your disability, you may request a reasonable accommodation by contacting us via email . Please note: DXC will respond only to requests for accommodations due to a disability. Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here .