Senior AI Solutions Engineer

Golin Chicago is looking for a Senior AI Solutions Engineer to join our global AI core team and play a crucial role in this transformation. Reporting to our VP, Global AI Technology Lead, you'll drive the practical implementation of AI solutions that revolutionize how we work internally and deliver exceptional results for our clients. 

This is a unique opportunity to shape the future of communications through AI, working directly with local teams to identify real business challenges and convert them into AI-assisted solutions that deliver measurable results. You'll be at the forefront of our industry's evolution, helping build the blueprint for what a fully AI-integrated marketing agency looks like. 

Why This Role Matters 

You'll be at the forefront of transforming how a global communications agency operates, helping us build sustainable competitive advantages through AI. Your work will directly impact: 

• Client Success: Delivering industry-leading marketing and PR outcomes through AI-enhanced processes 

• Team Efficiency: Solving real operational challenges that local teams face daily 

• Innovation Leadership: Positioning Golin as the premier AI-integrated communications agency 

• Local Impact: Implementing solutions that directly improve how our office operates and serves clients  

About Golin: 

Golin is a global, award-winning public relations agency that helps company create change that matters. Together, we discover powerful human truths that bind us, create with bravery, and collaborate inclusively and obsessively. Golin's 1700 global employees operate across 50 offices worldwide, allowing us to provide our clients with comprehensive solutions for multi-market, regional and global communications programs.

Every agency is talking about AI. At Golin, we are using AI to rewrite the rules of PR. We’re even promising to become the first fully AI-integrated agency by 2026. We are committed to upskilling our workforce, democratizing access to tools, and integrating AI into our daily work to maximize the value we deliver to our clients.

We're especially committed to going all in for our people. We challenge our employees to be courageously happy and have empowered them to do so by offering our LifeTime benefits program. LifeTime offers flexible time off, enhanced family care, generous health and wellness benefits, workplace hybrid flexibility, and a monthly LifeTime stipend for the gym or hobbies.

Our expertise ranges from brand-building and cutting-edge digital content to corporate reputation, healthcare advocacy and measurement. Golin aligns earned-first, data-driven creative with the customer journey through our collaborative G4 Model to deliver maximum impact for clients. Our roster includes many of the largest CPG, retail, food, healthcare technology and consumer service companies in the world. 

Ready to help us move quickly and carefully to make Golin's AI implementation a sustainable competitive advantage? 

We want to hear from creative problem-solvers who are passionate about leveraging technology to solve real business challenges and seize new opportunities. If you're excited about converting pain points and potential into AI-powered solutions and building the future of communications, let's talk. 

What You'll Do 

Solutions & Technical Development 

• Partner with local teams to identify operational pain points and business challenges 

• Design and implement AI-assisted solutions using Claude and other cutting-edge AI platforms 

• Convert business requirements into technical specifications for custom AI applications such as custom-built assistants based on best practices 

• Build and deploy enterprise-grade AI solutions in cloud environments (AWS, Azure, GCP) 

• Develop Model Context Protocol (MCP) servers and AI agents for agency operations 

• Build enterprise web applications using state of the art web frameworks 

• API design and development 

• Write comprehensive Claude Project instruction sets from codified and optimized agency processes to help employees consistently do their best work from following our best approaches, with the help of AI nourished by first and third party data 

• Create scalable, secure AI solutions that integrate with existing agency systems 

• Learn and optimize solutions by gathering data, interviewing stakeholders and constantly improve our AI-assisted workflows and offerings for teams and clients 

Strategic Technology Leadership 

• Contribute to our multi-year AI technology strategy and implementation roadmap, working closely with Golin’s global AI technology VP and members of the core AI transformation leadership team 

• Assess existing agency IP and identify AI enhancement opportunities 

• Collaborate with cross-functional teams to develop new AI-powered products and services 

• Stay current with vendor offerings (Microsoft, Adobe, Google, OpenAI, Anthropic, etc.) and ensure optimal utilization 

Knowledge Transfer & Training 

• Work with our Global AI Learning & Development Lead to ensure widespread adoption of new technologies you devise, design and implement, ensuring broad use 

• Provide technical expertise and support training with local agency teams 

• Document solutions and best practices for knowledge sharing 

• Mentor team members on AI implementation, safety, and governance 

Who You Are 

Required Qualifications 

• Education: Bachelor's degree in Computer Science, Engineering, or related technical field 

• Experience: 5 years in technology roles, preferably in PR, advertising, digital media, or professional services 

• Technical Skills:  

• Advanced proficiency in Python and JavaScript 

• Experience with React or Next.js frameworks 

• Strong GitHub repository management and code collaboration practices 

• Experience building custom AI systems using LangChain, LangGraph, or similar frameworks 

• Cloud deployment experience (AWS, Azure, or GCP) with CI/CD pipeline implementation 

• API development and integration expertise 

AI & Business Acumen 

• Deep expertise with Anthropic's Claude (desktop and API), including custom AI assistant development, Project design including custom instruction and project knowledge architecture 

• Proven experience identifying business process improvements addressable through AI 

• Strong understanding of AI governance, ethics, regulatory compliance, and security protocols 

• Experience working with enterprise software vendors and technology evaluation 

Communication & Leadership 

• Excellent stakeholder management and presentation skills 

• Proven ability to translate technical concepts for non-technical audiences 

• Experience working across integrated teams in collaborative environments 

• Strong project management and documentation capabilities 

• Collaborative mindset with passion for mentorship and knowledge sharing 

Preferred Qualifications 

• Experience with enterprise AI deployment and scaling 

• Background in marketing technology or communications tools 

• Knowledge of data privacy regulations (GDPR, CCPA, etc.) 

• Experience with agile development methodologies 

• Certification in cloud platforms or AI/ML frameworks 

Golin has included the base salary range or hourly rate for this role. Actual compensation offered within the range will depend upon, among other factors: a candidate’s skills, qualifications, and experience; actual ranges for current or former employees in the role; and market considerations.

Salary range:

$80,000 - $100,000

Any request to schedule an interview and any legitimate offer of employment will only come from an authorized representative of Golin. We will never require an applicant to provide sensitive personally identifiable information in order to conduct an interview.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by law.

#LI-DNI

We make our careers website accessible to any and all users. If you need an accommodation to participate in the application process, please contact us at JobAppAccommodation@ipgdxtra.com. This email address is not for general employment inquiries or vendors; rather it is strictly for applicants who require special assistance accessing our employment website. Due to volume, messages sent to this email address that are not related to an accommodation cannot be answered.