Senior Technical Director - AI Technology and Applications

Description

POSITION SUMMARY

DwyerOmega is seeking a Senior Technical Director to lead the strategy, architecture, and scaled deployment of AI across the enterprise—with a specific mandate to: (1) own our ChatGPT Enterprise workspace, (2) evaluate and add complementary AI products to our portfolio, (3) build “glue” and analysis tools that sit outside core Commercial product and systems working collaboratively with associated Stakeholders, and (4) establish governance and change management for AI solutions DwyerOmega deploys. The role is expecting a working-level leader initially who is comfortable with developing and launching the key technologies while building out the necessary strategies and governance. It is expected that building a business case to grow the team organically as well as identifying key 3rd parties to support the strategic roadmap will be a key component to future success.

The position reports to the CTO and but will work closely with key functional stakeholders on Use Cases, development, change control, and governance of deployed solutions.

Requirements

KEY RESPONSIBILITIES

• Enterprise AI strategy & operating model
• Define the DwyerOmega AI roadmap aligned to business priorities, with investment cases and measurable outcomes.
• Stand up and lead an AI Center of Excellence (CoE) 
• ChatGPT Enterprise program leadership or Equivalent(s)
• Be the single point contact with OpenAI
• Partner with IT on license provisioning, identity/SSO, and access governance; run adoption programs, playbooks, and champions.
• Evaluate and deploy new ChatGPT Enterprise features; curate prompt libraries, templates, and guardrails for high-value tasks.
• Manage existing Teams Channels and Membership
• Work with cross-functional stakeholders on Use Cases and provide development resources as required.
• Track defined KPIs 
• AI product portfolio management
• Evaluate, pilot, and integrate additional AI capabilities
• Own vendor selection, technical due diligence and vendor management
• Glue & analysis tools (outside COTS)
• Build and lead development of light-weight adapters, sanctioned data extracts and analytics that supplement data generated by COTS systems—without owning the underlying ERP/PLM/CRM/MES integrations.
• Create reusable components (prompt patterns, tool/agent interfaces, documentation) that keep functional solutions interoperable.
• Governance, change management, risk, and compliance
• Own AI governance for internally developed tools; coordinate with IT and Legal on policies, data classification, and human-in-the-loop controls.
• Operational excellence (MLOps/LangOps)
• Implement pipelines for evaluation and regression testing; monitor quality, latency, safety, bias, drift, and cost.
• Stand up observability and usage analytics; manage budgets, rate limits, and caching strategies.
• Functional consulting & ecosystem coordination
• Work with Cross-functional Stakeholders to track AI features in domain tools (e.g., CAD/EDA, analytics, CRM, marketing automation, etc) and advise on their fit with the broader DwyerOmega AI ecosystem.
• Provide guidance on patterns for safe, efficient use; ensure consistency with governance and data policies.
• People leadership & change management
• Build a cross-functional team (architecture, platform, enablement, governance).
• Drive training by persona, communications, certification/badging, and measurable behavior change.